The Legend of Heroes: Trails of Cold Steel IV (1198090)

[zany130]

Compatibility Report

• Name of the game with compatibility issues: The Legend of Heroes: Trails of Cold Steel IV
• Steam AppID of the game: 1198090

System Information

• Steam Deck beta: 1671663159 ( Wed Dec 21)
• Steam OS: 3.4.4 (build 20221228.1)
• Proton version: 7.0-5

I confirm:

• that I haven't found an existing compatibility report for this game.
• that I have checked whether there are updates for my system available.

steam-1198090.log

Symptoms

Steam Deck completely hangs and sometimes reboots othertimes requires a force shutdown

Reproduction

Happens after a few minutes of playing

EDIT:

relevant part seems to start here

radv/amdgpu: The CS has been cancelled because the context is lost.
err:   DxvkSubmissionQueue: Command submission failed: VK_ERROR_DEVICE_LOST
22314.137:0190:021c:trace:loaddll:free_modref Unloaded module L"Z:\\home\\deck\\.local\\share\\Steam\\steamapps\\common\\The Legend of Heroes Trails of Cold Steel IV\\bin\\Win64\\d3dcompiler_47.dll" : native
22315.648:0190:0194:fixme:steamclient:Steam_BGetCallback HACK: Steam overlay activated, disabling all input events.
X connection to :1 broken (explicit kill or server shutdown).
X connection to :1 broken (explicit kill or server shutdown).
X connection to :1 broken (explicit kill or server shutdown).
X connection to :1 broken (explicit kill or server shutdown).

Also, the .dll overrides are because I was using reshade. I tried disabling reshade by removing the .dlls out of the game folder, and I can still reproduce the crash, so it seems unrelated, but I thought I should mention it

Should also note this game is rated playable and has been working for me for a few months now and recently started having this issue; I think it may be a steam update?

[zany130]

@kisak-valve

Should this be labeled unofficial compatibility if the game is deck verified playable?

[hakzsam]

@zany130 Are you able to reproduce this GPU hang with the stable OS channel?

[zany130]

No only seems to happen on the beta channel (tried the latest beta as of today)

[zany130]

On the latest deck stable i am able to reliably reproduce this when in in game cutscene and i return to the steam deck home menu

Deck black screens and reboots