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error while loading shared libraries: libtcmalloc_minimal.so.0: cannot open shared object file: No such file or directory #2563

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ACH1980 opened this issue Nov 23, 2020 · 3 comments
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@ACH1980
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ACH1980 commented Nov 23, 2020

Your system information

  • System information from steam (Steam -> Help -> System Information) in a gist: Can't find this Menu, is this still up2date? Following are System Information written by myself.
    Debian 10, XFCE, AMD64
  • Have you checked for system updates?: Yes, none available - all up to date

Please describe your issue in as much detail as possible:

I have the problem since a few weeks, that when trying to start CSGO it shortly shows a black screen and then crashes. Validating Files finds 1-3 Files that are corrupted every time executed and doesn't fixes anything, reinstalling also doesn't help, it starts with -autoconfig option but after removing that it doesn't start again and with that option I've windowed mode which has the problem, that the window is cropped away at the lower end and I can't reach all menu items. If I start cs:go from commandline it shows me the following error:
./csgo_linux64: error while loading shared libraries: libtcmalloc_minimal.so.0: cannot open shared object file: No such file or directory
overall this seems somehow similar to #1435, but the fix used there (setting STEAM_RUNTIME_PREFER_HOST_LIBRARIES to 0) gives me the following line: STEAM_RUNTIME_PREFER_HOST_LIBRARIES=0 is deprecated, and no longer has an effect.

Steam Output: https://gist.github.com/ACH1980/a4dbd7765045fb5b4a10d9332cfd53f3

Steps for reproducing this issue:

Don't know if this is reproducable on other systems - for more check information above.
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@kisak-valve
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Hello @ACH1980, running CS:GO binary from outside the Steam runtime is not supported. If you want to tinker from the command line, try something like ~/.local/share/Steam/ubuntu12_32/steam-runtime/run.sh ./csgo.sh to give CS:GO a similar environment as when it is run from Steam.

Looking at your log, you most likely encountered #1757. Please add -nojoy to the game's launch options and retest.

@ACH1980
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ACH1980 commented Nov 23, 2020

Wait, if I see this correct it happens because of my connected Joystick. When I disconnect it the issue should also been solved, right? Because the JoyStick isn't in use when I play CS:GO that would be no problem to disconnect it.

@ACH1980
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ACH1980 commented Nov 23, 2020

It works! Many thanks.

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