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Steam error when logging in #1800
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Further information: I'm running a dual stack IPv4/IPv6 network. |
UPDATE: Now works fine. After 1 logon try steam crases. No matter of the validity of password Running Steam on Linux 3.6.11-gentoo 64-bit |
Did you run Steam from different users (or root)? The reported crash looks like a cross-user issue that will be fixed in the next client beta. |
I have gotten stuck on this issue as well. My Steam worked fine, then I accidently launched the bootstrapper as my regular user instead of the dedicated 'steam' user. Steam bootstrapped and asked me to sign the license agreement; I thought this was the updated "official" Linux package. Client starts and I see no games are installed. I exit, removes the .local/share/Steam and .steam folders from the regular account and starts Steam from the dedicated account instead. And it crashes. And crashes. I remove the same folders, backing upp the "SteamApps" folder and launch the bootstrapper. It installs the application again, I get presented with the license agreement, sign in, verifies by email.. and crash again. At this time I am upgrading the system libraries and rebooting just to eliminate that possibility. |
You're hitting a Steam problem with multiuser use. That will be fixed in the next Steam beta client. If you want to try and fix it locally you'll need to try and clean up some global objects Steam created. Methods vary depending on your system, but one possible option is to go to /dev/shm and delete the Shm_xxxxxxxx entries (may require root). |
Thanks for the fst and detailed reply. I actually got it working after the reboot which I guess cleared the shm entries you mentioned. |
Right, the shared memory objects aren't persistent so a reboot will clear them. That's probably easier than my suggestion. :-) |
Also, on this issue the original post has a different problem so this issue will stay open to look into that. |
My apologies if I lumped my problems together with a non-related issue, I didn't realize that the multi-user trouble was the actual root of the problem so I resorted to reporting it under a thread with the same error message, which in this case was the "segmentation fault at line 561" error and inability to log in. |
Sorry, I wasn't trying to correct your, that note was for Valve's tracking purposes since reading the end of the thread here makes it sound like the issue is resolved. |
Hello @AlexanderWright, are you still experiencing this issue with an up to date system? |
Closing pending feedback. |
Sorry, no longer running a Linux desktop, so can't test. |
Like issue #78 I am unable to log into steam.
My computer has full network connectivity, and I can log in from Windows. A packet trace indicates a request for a steampowered.com IP address (208.64.200.190), but no further network activity to that, or any other valve IP address.
Trying to create a new account almost works, correctly flagging up duplicate account names, but then fails with the following error:
Steam error: SteamGetAppStats(0xf3eccbb8,0xffea9100) failed with error 101: Not logged in
Steam error: SteamGetAppStats(0xf3eccbb8,0xffea9100) failed with error 101: Not logged in
Steam error: SteamGetAppStats(0xf3eccbb8,0xffea9100) failed with error 101: Not logged in
SteamDoc.cpp (1809) : Assertion Failed: nRetries > 0
Assert( Assertion Failed: nRetries > 0 ):/home/buildbot/buildslave_steam/steam_rel_client_ubuntu12_linux/build/src/steamui/SteamDoc.cpp:1809
Installing breakpad exception handler for appid(steam)/version(1360841030_client)
Uploading dump (in-process) [proxy '']
/tmp/dumps/assert_20130215190231_1.dmp
success = yes
response: CrashID=bp-a10462c0-2c36-415f-a692-7c1c02130215
Generating new string page texture 39: 512x256, total string texture memory is 1.84 MB
Shutting down. . .
unlinked 2 orphaned pipes
CWorkThreadPool::~CWorkThreadPool: work complete queue not empty, 1 items discarded.
CAsyncIOManager: 0 threads terminating. 0 reads, 0 writes, 0 deferrals.
CAsyncIOManager: 1874 single object sleeps, 0 multi object sleeps
CAsyncIOManager: 0 single object alertable sleeps, 3 multi object alertable sleeps
The dump file can be found here if it is of any help:
https://docs.google.com/file/d/0BzaLDQFArf87azJJd1phcExib1k/edit?usp=sharing
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