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Steam aborts shutdown #3241

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LinAGKar opened this issue Apr 6, 2014 · 7 comments
Closed

Steam aborts shutdown #3241

LinAGKar opened this issue Apr 6, 2014 · 7 comments
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reviewed Steam client

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@LinAGKar
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LinAGKar commented Apr 6, 2014

Sometimes when I try to shutdown my computer (might be when Steam is downloading something), the shutdown is aborted and steam quits.

    Leverantör:  GenuineIntel
    CPU-familj: 0x6
    CPU-modell: 0x2a
    CPU Stepping: 0x7
    CPU-typ: 0x0
    Hastighet: 2900 MHz
    8 logiska processorer
    4 fysikprocessorer
    HyperThreading:  Stöds
    FCMOV:  Stöds
    SSE2:  Stöds
    SSE3:  Stöds
    SSSE3:  Stöds
    SSE4a:  Stöds inte
    SSE41:  Stöds
    SSE42:  Stöds

Nätverk:
    Nätverkshastighet:  Mhz

Operativsystemversion:
    "openSUSE 13.1 (Bottle) (x86_64)" (64 bitar)
    Kernelnamn: Linux
    Kernelversion: 3.11.10-7-desktop
    X Serverleverantör: The X.Org Foundation
    X Serverversion: 11599901
    X Window Manager: KWin
    Version av Steam Runtime: steam-runtime-release_2014-02-05

Grafikkort:
    Drivrutin:  Intel Open Source Technology Center Mesa DRI Intel(R) Sandybridge Mobile x86/MMX/SSE2

    Version av drivrutin:  3.0 Mesa 10.1.0
    OpenGL-version: 3.0
    Skrivbordets färgdjup: 24 bitar per pixel
    Skärmens uppdateringshastighet: 60 Hz
    Leverantörs-ID hittades inte
    Enhets-ID hittades inte
    Antal skärmar:  1
    Antal grafikkort hittades inte
    Primär skärmupplösning:  1920 x 1080
    Skrivbordsupplösning: 1920 x 1080
    Primär skärmstorlek: 15,04" x 8,46"  (17,24" diag)
                                      38,2 cm x 21,5 cm  (43,8 cm diag)
    Primär VRAM hittades inte

Ljudkort:
    Ljudenhet: Intel CougarPoint HDMI

Minne:
    Arbetsminne:  7909 MB

Övrigt:
    Gränssnittsspråk:  Svenska
    SPRÅK: sv_SE.UTF-8
    Mikrofon:  Not set
    Totalt tillgängligt hårddiskutrymme:  234601 MB
    Största lediga hårddiskblock:  54507 MB

Installerad programvara:

Nyligen inträffade felrapporter:
    Fri Nov 15 17:02:43 2013 GMT: file ''/tmp/dumps/crash_20131115180035_12.dmp'', upload no: ''Couldn't connect to server''
    Wed Nov 20 14:39:15 2013 GMT: file ''/tmp/dumps/crash_20131120153838_12.dmp'', upload yes: ''CrashID=bp-f9c67950-4916-49e3-8af8-e535b2131120''
    Fri Nov 22 18:58:34 2013 GMT: file ''/tmp/dumps/assert_20131122195626_40.dmp'', upload no: ''Couldn't connect to server''
    Fri Nov 29 22:10:23 2013 GMT: file ''/tmp/dumps/assert_20131129230908_56.dmp'', upload yes: ''CrashID=bp-4561271f-6b8a-48fb-b2e0-418ab2131129''
    Thu Dec  5 17:06:50 2013 GMT: file ''/tmp/dumps/crash_20131205174430_13.dmp'', upload no: ''Failure when receiving data from the peer''
    Thu Dec 12 17:24:59 2013 GMT: file ''/tmp/dumps/crash_20131212175219_13.dmp'', upload no: ''Failure when receiving data from the peer''
    Tue Dec 17 20:50:05 2013 GMT: file ''/tmp/dumps/assert_20131217214816_62.dmp'', upload yes: ''CrashID=bp-287b8c20-91ba-4423-97f2-8b5a72131217''
    Wed Jan 22 14:48:57 2014 GMT: file ''/tmp/dumps/assert_20140122154752_18.dmp'', upload no: ''Failure when receiving data from the peer''
    Wed Jan 22 14:50:38 2014 GMT: file ''/tmp/dumps/assert_20140122154830_25.dmp'', upload no: ''Couldn't connect to server''
    Thu Jan 23 14:44:47 2014 GMT: file ''/tmp/dumps/assert_20140123154239_5.dmp'', upload no: ''Couldn't connect to server''
    Thu Jan 23 16:55:04 2014 GMT: file ''/tmp/dumps/assert_20140123173436_5.dmp'', upload no: ''Failure when receiving data from the peer''
    Fri Jan 24 14:41:47 2014 GMT: file ''/tmp/dumps/assert_20140124154138_5.dmp'', upload no: ''Failure when receiving data from the peer''
    Sat Jan 25 12:51:27 2014 GMT: file ''/tmp/dumps/assert_20140125135125_5.dmp'', upload no: ''Failure when receiving data from the peer''
    Sun Jan 26 12:26:04 2014 GMT: file ''/tmp/dumps/assert_20140126132502_5.dmp'', upload yes: ''CrashID=bp-2daa47e5-b39f-4469-bd09-252602140126''
    Mon Jan 27 16:47:26 2014 GMT: file ''/tmp/dumps/assert_20140127174627_5.dmp'', upload yes: ''CrashID=bp-492d1554-de57-43e1-ac7f-86f252140127''
    Mon Jan 27 19:43:59 2014 GMT: file ''/tmp/dumps/assert_20140127204152_5.dmp'', upload no: ''Couldn't connect to server''
    Mon Jan 27 20:40:42 2014 GMT: file ''/tmp/dumps/assert_20140127213944_5.dmp'', upload yes: ''CrashID=bp-d280bfbe-0077-4b46-ae20-d80372140127''
    Tue Jan 28 16:53:43 2014 GMT: file ''/tmp/dumps/assert_20140128175310_5.dmp'', upload no: ''Failure when receiving data from the peer''
    Tue Jan 28 17:15:27 2014 GMT: file ''/tmp/dumps/assert_20140128181323_5.dmp'', upload yes: ''CrashID=bp-f04d53e3-450b-4e5c-8051-f92c82140128''
    Wed Jan 29 14:46:44 2014 GMT: file ''/tmp/dumps/assert_20140129154554_5.dmp'', upload yes: ''CrashID=bp-237437a2-d793-4da6-8605-021ef2140129''
    Thu Jan 30 08:21:19 2014 GMT: file ''/tmp/dumps/assert_20140130092013_5.dmp'', upload yes: ''CrashID=bp-2928a679-d3d7-49a1-bf67-424d02140130''
    Tue Feb 11 17:19:34 2014 GMT: file ''/tmp/dumps/assert_20140211181710_12.dmp'', upload yes: ''CrashID=bp-c4d71fd7-7b37-4c05-9677-f3ac72140211''
    Fri Feb 14 14:53:08 2014 GMT: file ''/tmp/dumps/crash_20140214155236_15.dmp'', upload no: ''Failure when receiving data from the peer''
    Sat Feb 15 11:27:44 2014 GMT: file ''/tmp/dumps/crash_20140215122744_15.dmp'', upload no: ''Couldn't resolve host name''
    Wed Feb 19 12:56:53 2014 GMT: file ''/tmp/dumps/crash_20140219135445_17.dmp'', upload no: ''Couldn't connect to server''
    Fri Feb 21 13:13:48 2014 GMT: file ''/tmp/dumps/crash_20140221141347_13.dmp'', upload no: ''Failure when receiving data from the peer''
    Thu Mar 13 18:07:23 2014 GMT: file ''/tmp/dumps/assert_20140313184648_19.dmp'', upload no: ''Failure when receiving data from the peer''
    Wed Apr  2 17:57:16 2014 GMT: file ''/tmp/dumps/crash_20140402195656_2.dmp'', upload yes: ''CrashID=bp-7b0d99b7-a6aa-438c-b490-071172140402''
    Wed Apr  2 17:59:32 2014 GMT: file ''/tmp/dumps/crash_20140402195840_2.dmp'', upload yes: ''CrashID=bp-a8b1d9bf-305d-46f0-bea2-a2d742140402''
    Wed Apr  2 18:00:06 2014 GMT: file ''/tmp/dumps/crash_20140402195931_2.dmp'', upload yes: ''CrashID=bp-e4c08889-5457-4323-8e79-9052c2140402''
    Wed Apr  2 18:00:20 2014 GMT: file ''/tmp/dumps/crash_20140402195842_1.dmp'', upload yes: ''CrashID=bp-05f8f218-4b1c-45ad-a164-d27ac2140402''
    Wed Apr  2 18:04:47 2014 GMT: file ''/tmp/dumps/crash_20140402200341_2.dmp'', upload yes: ''CrashID=bp-e3bc8ef0-ba3b-4205-bf99-9ead02140402''
    Thu Apr  3 17:49:04 2014 GMT: file ''/tmp/dumps/crash_20140403192705_2.dmp'', upload no: ''Failure when receiving data from the peer''
    Fri Apr  4 13:48:39 2014 GMT: file ''/tmp/dumps/crash_20140404154811_2.dmp'', upload yes: ''CrashID=bp-5689f1c8-63e2-4fc2-913d-8c1df2140404''
    Fri Apr  4 15:38:30 2014 GMT: file ''/tmp/dumps/crash_20140404173620_2.dmp'', upload no: ''Couldn't connect to server''
    Sat Apr  5 17:49:12 2014 GMT: file ''/tmp/dumps/crash_20140405194804_2.dmp'', upload no: ''Failure when receiving data from the peer''
    Sat Apr  5 20:25:27 2014 GMT: file ''/tmp/dumps/crash_20140405222449_2.dmp'', upload yes: ''CrashID=bp-8f9cff5d-9727-4a2a-92e6-4e9312140405''```
@gdrewb-valve
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Can you try this again so that I can check for an updated failure report?

@gdrewb-valve gdrewb-valve self-assigned this Apr 28, 2014
@LinAGKar
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Terminal output:

Running Steam on   64-bit
STEAM_RUNTIME is enabled automatically
Installing breakpad exception handler for appid(steam)/version(1398287272_client)
Installing breakpad exception handler for appid(steam)/version(1398287272_client)
Installing breakpad exception handler for appid(steam)/version(1398287272_client)
Fontconfig error: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 70: non-double matrix element
Fontconfig error: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 70: non-double matrix element
Fontconfig warning: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 78: saw unknown, expected number
[0430/005009:WARNING:proxy_service.cc(958)] PAC support disabled because there is no system implementation
Installing breakpad exception handler for appid(steam)/version(1398287272_client)
Installing breakpad exception handler for appid(steam)/version(1398287272_client)
Installing breakpad exception handler for appid(steam)/version(1398287272_client)
Installing breakpad exception handler for appid(steam)/version(1398287272_client)
Installing breakpad exception handler for appid(steam)/version(1398287272_client)
Installing breakpad exception handler for appid(steam)/version(1398287272_client)
Generating new string page texture 2: 48x256, total string texture memory is 49,15 KB
Generating new string page texture 3: 256x256, total string texture memory is 311,30 KB
Installing breakpad exception handler for appid(steam)/version(1398287272_client)
Installing breakpad exception handler for appid(steam)/version(1398287272_client)
Adding licenses for the following package(s): 0, 25, 38, 39, 40, 41, 207, 218, 283, 418, 419, 420, 421, 434, 439, 469, 525, 675, 783, 1016, 1053, 1290, 1295, 1465, 1507, 1549, 2208, 2212, 2297, 2414, 2577, 4109, 4176, 4363, 4451, 4452, 4885, 6098, 6428, 6927, 6997, 7209, 7397, 7627, 7708, 7950, 8009, 8041, 8077, 8132, 8183, 8276, 8394, 8429, 8450, 8451, 8535, 8876, 8878, 11010, 11033, 11071, 11144, 11355, 11618, 11819, 11831, 11837, 11904, 12000, 12016, 12017, 12129, 12225, 12328, 12383, 12456, 12558, 13082, 13162, 13191, 13390, 13553, 13568, 13624, 13632, 13646, 13670, 13698, 14012, 14176, 14182, 14335, 14521, 14601, 14631, 14694, 14795, 14840, 14871, 14963, 15055, 15064, 15147, 15319, 15638, 15818, 15922, 15940, 15987, 16223, 16242, 16327, 16360, 16373, 16547, 16610, 16615, 16699, 16705, 16767, 16835, 16867, 17022, 17078, 17172, 17250, 17411, 17523, 17631, 17641, 17968, 18159, 18182, 18261, 18265, 18333, 18414, 18475, 18485, 18501, 18613, 18619, 18629, 18730, 18819, 18856, 18899, 18906, 18940, 19007, 19223, 25394, 25526, 25597, 25820, 26017, 26043, 26160, 26218, 26266, 26358, 26375, 26380, 26476, 26584, 26601, 26602, 26603, 26604, 26605, 26606, 26607, 26609, 26610, 26612, 26613, 26615, 26616, 26617, 26618, 26620, 26777, 26827, 26901, 27005, 27035, 27170, 27194, 27211, 27227, 27307, 27443, 27537, 27538, 27539, 27540, 27576, 27602, 27686, 27693, 27708, 27835, 27968, 27970, 28009, 28010, 28011, 28012, 28021, 28173, 28187, 28253, 28353, 28421, 28534, 28596, 28641, 28931, 29125, 29176, 29391, 29430, 29470, 29547, 29668, 29760, 29855, 30191, 30192, 30200, 30219, 30477, 30499, 30542, 30616, 31017, 31437, 31553, 31565, 31792, 31793, 31933, 31935, 31974, 31975, 32025, 32026, 32215, 32216, 32579, 32584, 32861, 32889, 33128, 33130, 33140, 33192, 33374, 33476, 33643, 33644, 33764, 33821, 34329, 34425, 34426, 35695, 37051, 37052, 39387, 39389, 43279
roaming config store loaded successfully - 29422 bytes.
migrating temporary roaming config store

** (steam:12597): WARNING **: replace_settings: error updating connection /org/freedesktop/NetworkManager/Settings/0 settings: (1) type

** (steam:12597): WARNING **: replace_settings: error updating connection /org/freedesktop/NetworkManager/Settings/1 settings: (1) type
Installing breakpad exception handler for appid(steam)/version(1398287272_client)
Installing breakpad exception handler for appid(steam)/version(1398287272_client)
sh: lspci: kommandot finns inte
ExecCommandLine: "/home/linus/.local/share/Steam/ubuntu12_32/steam"
System startup time: 7,73 seconds
Running Steam on   64-bit
STEAM_RUNTIME has been set by the user to: /home/linus/.local/share/Steam/ubuntu12_32/steam-runtime
Generating new string page texture 73: 1024x256, total string texture memory is 1,36 MB
Generating new string page texture 74: 256x256, total string texture memory is 262,14 KB
Generating new string page texture 75: 128x256, total string texture memory is 1,49 MB
Generating new string page texture 76: 24x256, total string texture memory is 1,52 MB
Generating new string page texture 77: 8x256, total string texture memory is 1,52 MB
Generating new string page texture 78: 32x256, total string texture memory is 1,56 MB
ExecCommandLine: "/home/linus/.steam/root/ubuntu12_32/steam steam://open/driverhelperready"
ExecSteamURL: "steam://open/driverhelperready"
Generating new string page texture 82: 64x256, total string texture memory is 1,62 MB
Generating new string page texture 83: 128x256, total string texture memory is 1,75 MB
Generating new string page texture 84: 256x256, total string texture memory is 2,02 MB
Generating new string page texture 86: 512x256, total string texture memory is 2,54 MB
Generating new string page texture 87: 128x256, total string texture memory is 2,67 MB
Generating new string page texture 88: 384x256, total string texture memory is 3,06 MB
CAPIJobRequestUserStats - Server response failed 2
Generating new string page texture 92: 128x256, total string texture memory is 3,19 MB
Generating new string page texture 95: 256x256, total string texture memory is 3,46 MB
Generating new string page texture 97: 48x256, total string texture memory is 3,51 MB
Generating new string page texture 98: 128x256, total string texture memory is 3,64 MB
Installing breakpad exception handler for appid(steam)/version(1398287272_client)
Generating new string page texture 126: 256x256, total string texture memory is 3,90 MB
saving roaming config store to 'sharedconfig.vdf'
roaming config store 2 saved successfully
Installing breakpad exception handler for appid(steam)/version(1398287272_client)
Installing breakpad exception handler for appid(steam)/version(1398287272_client)
Generating new string page texture 158: 128x256, total string texture memory is 393,22 KB
Generating new string page texture 159: 128x256, total string texture memory is 4,03 MB
Generating new string page texture 165: 64x256, total string texture memory is 4,10 MB
[2014-04-30 00:50:08] Startup - updater built Apr 23 2014 13:46:58
[2014-04-30 00:50:08] Verifierar installation...
[2014-04-30 00:50:09] Verification complete
[2014-04-30 00:51:05] Shutdown

I'm not getting a crash report though, I don't think this is a crash.

@gdrewb-valve
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I was hoping that Steam was failing in a way that would generate some info, but it isn't so we'll need to develop a repro here, which usually takes a very long time.

@gdrewb-valve gdrewb-valve assigned ghost and unassigned gdrewb-valve Apr 29, 2014
@gdrewb-valve gdrewb-valve mentioned this issue May 13, 2014
Closed
@calexil calexil mentioned this issue Dec 1, 2016
Closed
@DanielPower
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This issue is still affecting me on Xfce4 on two separate systems. One is a Thinkpad T440s, and the other is a desktop with an Asus motherboard, I forget which model.

Both systems are running Archlinux with Xfce4.

When I initiate a system shutdown using the power button, or the shutdown option in the menu, if Steam is running, it will close normally, and then nothing happens. If Steam is running, I need to attempt to shutdown, wait for Steam to close, and then attempt to shutdown again, since Steam will just cancel the first shutdown attempt.

@mcrn-donnager
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I can confirm that this has happened to me on 5 computers since at least 5 months . 3 systems running archlinux with xfce4 , and 2 running gentoo linux also with xfce4. Only poweroffs or reboots through the terminal work the first time on all systems. Any attempt to poweroff or reboot through xfce shutdown menu force steam to close on the first attempt yet system remains up , on the second click attempt the shutdown works. Also this seems to only happen when steam is running . I have noticed this behaviour on all my computers , i am not sure if this is a steam or xfce issue.

@ghost
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ghost commented Jan 24, 2018 •
edited by ghost
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Seeing this issue on Fedora 27 w/ KDE. This bug report is almost 4 years old at this point, are we ever going to see a fix?

@Plagman
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Plagman commented Jan 24, 2018 •
edited
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Duplicate of #3301, will be tracked over there. Thanks for your patience!

@Plagman Plagman closed this as completed Jan 24, 2018
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@Plagman @gdrewb-valve @LinAGKar @DanielPower @mcrn-donnager