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New sign in with every on-site chat #1
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That worked! I'm now down to one session. 🎉 |
@josephahaden Any chance you remember which page you were at when you logged-in the first time? If so, could you post the URL of the page? |
We have identified a solution for this and will be issuing a fix ASAP. |
We have produced a fixed. Reopening for now since it's not yet deployed. Deploying ASAP. |
Fix has been deployed. Users will now never see the "session picker" screen, and will instead automatically be logged-in to an existing session, if there is one. If user had multiple sessions (as per this issue), all but one will be automatically removed, and they will be logged-in to the remaining one. Additionally, if there is no session, users will now see the login screen directly, instead of first having to click "Sign in" in the session picker. |
Expected Behavior
I was testing the on-site chat integrations this morning and expected to be able to log into the server once and be able to participate in all chats from there.
Actual Behavior
Instead, I get a new sign in for every chat I open. It shows the screen above first, but won't let me reuse any of the sessions. Then when I click "Sign In" it redirects as normal and creates a new one.
Steps to Reproduce
Environment
No response
Screenshots
No response
Additional Context
No response
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