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Customised service name of Agent, Assistent does not recognise the Agent #9

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hunter-nl opened this issue Jan 6, 2021 · 21 comments
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@hunter-nl
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When I have an Agent branded and the service name is not meshagent, then the Assistent thinks agent is not installed.

@vitko-bg
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vitko-bg commented Feb 5, 2021

Same here - when agent is customized, MC Assistant does not recognise the customized agent.

@vitko-bg
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Any update?

@Ylianst
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Ylianst commented Apr 21, 2021

I just finished work on an updated MeshCentral Assistant that will detect and work on customized agents. If multiple mesh agents are detected with different branding, there is now a "Agent Select" menu where you can select that agent you want MeshCentral Assistant to connect to.

image

I am finishing it up now and will post a link. It will also be in the next version of MeshCentral v0.8.17.

@Ylianst Ylianst self-assigned this Apr 21, 2021
@Ylianst Ylianst added the enhancement New feature or request label Apr 21, 2021
@Ylianst
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Ylianst commented Apr 22, 2021

MeshCentral 0.8.17 has been published with the new MeshCentral Assistant that supports customized agents. Let me know if that works.

@hunter-nl
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Great! It works, except two cosmetic issues.

When there is no other mesh agent but only one customised agent, why the second entry "Mesh Agent" is shown in the Agent Select option?

Second issue. The tooltip of the icon is showing the not customised agent string. See image
image
I expect there to be shown the selected Agent name.

@vitko-bg
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MeshCentral 0.8.17 has been published with the new MeshCentral Assistant that supports customized agents. Let me know if that works.

Please advise where I can download the new working MeshCentralAssistant. Have downloaded from https://meshcentral.com/info/tools/MeshCentralAssistant.exe updated my MC2 server to latest 0.8.17, and Assistant still show Agent not installed.

@vitko-bg
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Found it on MC2 server - meshcentral / node_modules / meshcentral / agents / MeshCentralAssistant.exe
Please ignore previous post

@vitko-bg
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vitko-bg commented Apr 22, 2021

@Ylianst - a big THANK YOU!
Just a question in regards to title bar on MeshCentral Assistant - shall I open another issue in regards to-
image
Can the value marked in red be taken from

"agentCustomization": { "displayName":

instead of

"agentCustomization": { "serviceName":

? or shall I keep this issue in current thread?

And also I support @hunter-nl with the tooltip/mouseover the icon.

@Ylianst
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Ylianst commented May 19, 2021

Now that the new MeshCentral Assistant is out with built-in agent capability and many changes, I will need to come back and look at customization again.

@Ylianst
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Ylianst commented Jun 4, 2021

MeshCentral v0.8.56 was just published with customization support. Let me know if that works. This is for the built-in agent.

MC2-AssistantBranding

@hunter-nl
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Screenshot 2021-06-05 at 12 59 37
When there is a custom branded agent (or not) installed, then it should not show Mesh Agent as a selection.

@Ylianst
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Ylianst commented Jun 5, 2021

@hunter-nl Ok, I need to check that. "Mesh Agent" should only show if the agent is installed.

@hunter-nl
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@Ylianst Only if custom agent is installed, it should show the title name of the customised agent. Not the additional "default" title item in the Agent Select list.

@Setyz
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Setyz commented Aug 24, 2023

Hi @Ylianst ,

I'm grateful for your efforts on our behalf. The software is truly impressive, and the customization features perform precisely as planned.

However, I encountered a challenge I couldn't resolve using the assistant. When I established a remote connection to the computer, I found myself unable to execute PowerShell or CMD commands as an administrator. I attempted to follow tutorials, but my attempts were unsuccessful. Additionally, I encountered difficulties installing applied drivers for applications that require administrative privileges. Unfortunately, installing an agent is not a viable solution due to the diverse range of customers I provide support to.

I would greatly value your assistance in addressing this issue.

@pieer3991
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Could agent mode be selected?

@si458
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si458 commented Jun 20, 2024

@pieer3991 if i remember, the mode is set from the registry

HKEY_CURRENT_USER\SOFTWARE\Open Source\MeshCentral Assistant\SelectedAgent
it defaults to ~ for direct connect, but you then set it to the servicename to run as a certain agent

but you can also run assistant.exe -agentname:servicename to run it with the certain agent selected

@pieer3991
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image
And this case?

@si458
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si458 commented Jun 20, 2024

@pieer3991 best thing to do is click it, let it set it, and siaplay correctly, then check the registry to see what value its set it to

@pieer3991
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Every time I close and reopen the value goes back to ~ even though I have changed it

@si458
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si458 commented Jun 20, 2024

@pieer3991 try downloading the MeshCentral Assistant System Tray, Monitor only version and use that

@pieer3991
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Yes, it works, thank you.

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