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[Bug]: Payee, Notes and Amounts are mixed after syncing new payments #2752

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dawogid opened this issue May 14, 2024 · 3 comments
Closed
1 task done

[Bug]: Payee, Notes and Amounts are mixed after syncing new payments #2752

dawogid opened this issue May 14, 2024 · 3 comments
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@dawogid
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dawogid commented May 14, 2024

Verified issue does not already exist?

  • I have searched and found no existing issue

What happened?

I've been using Actual Budget (Server) for about 2 months, and it has been great! I'm syncing my account to import all payments using GoCardless. Everything was working perfectly until yesterday. When I clicked on Sync for my private account, new payments from the last week were imported.

Unfortunately, the Payees, Notes, and Amounts are now completely mixed up in freshly imported payments. I tried clearing the cache and resetting the sync, but it did not help. Even when I remove payments from the last week and re-import them, I still get incorrect results. It seems this issue starts from a specific payment, as all previous payments reimports correctly(when I remove and reimport payments from the last two weeks). I also tried to remove all rules and reimport payments without them, but it also did not help. Is this something that happened in the past?

Used version: 24.4.0

What error did you receive?

No response

Where are you hosting Actual?

Locally via Yarn

What browsers are you seeing the problem on?

Firefox, Chrome, Microsoft Edge

Operating System

Windows 11

@dawogid dawogid added the bug Something isn't working label May 14, 2024
@dawogid dawogid changed the title [Bug]: Payee Notes and Amounts are mixed during Sync [Bug]: Payee Notes and Amounts are mixed after Syncing new payments May 14, 2024
@dawogid dawogid changed the title [Bug]: Payee Notes and Amounts are mixed after Syncing new payments [Bug]: Payee, Notes and Amounts are mixed after Syncing new payments May 14, 2024
@dawogid dawogid changed the title [Bug]: Payee, Notes and Amounts are mixed after Syncing new payments [Bug]: Payee, Notes and Amounts are mixed after syncing new payments May 14, 2024
@youngcw
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youngcw commented May 14, 2024

That sounds like the bank changed how they format their data. Can you try to get the data from gocardless directly to see what it looks like?

Im going to transfer this to the main repo since that is where we handle most issues.

@youngcw youngcw transferred this issue from actualbudget/actual-server May 14, 2024
@dawogid
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dawogid commented May 15, 2024

The remittanceInformationUnstructured and remittanceInformationUnstructuredArray in transaction objects retrieved from GoCardless are mixed up (Notes in Actuall).

Response from GoCardless: They are aware of this problem and are working on it:

obraz

@youngcw
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youngcw commented May 15, 2024

Since GoCardless is going to fix this, ill close this issue.

@youngcw youngcw closed this as completed May 15, 2024
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