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Telenet login broken? #25

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a1ad opened this issue Dec 27, 2020 · 11 comments
Closed

Telenet login broken? #25

a1ad opened this issue Dec 27, 2020 · 11 comments
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@a1ad
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a1ad commented Dec 27, 2020

I got error: 103, where can i find the relative log files?

Jwt token is null

In the wiki:
Note: Je hebt hiervoor een betalend abonnement nodig van Streamz, of een Play More of Yugo abbonement bij Telenet.

I have just a Play abbo, not a play more but i can access streamz just fine.

@michaelarnauts
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You are able to use Streams fine on it's website or trough the App? Error 105 indicates it can't extract an access_token somehow. The Kodi log should contain more information. Just make sure to enable debug logging in the expert settings of the addon. You can upload a Kodi log there also. Just make sure to enable debug logging before trying again and uploading a log.

@michaelarnauts
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I've modified the Readme and the wiki. You should also have access to streamz with a Play subscription.

@a1ad
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a1ad commented Dec 27, 2020

I think i know what the problem is. In the debug log i can see the following:

Vul de beveiligingscontrole in om verder te gaan.

So i opened a browser on the same device and behold... a extra google recaptcha is waiting for me at the telenet login...

So i logged in though the webbrowser and the plugin starting to work...

@michaelarnauts
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Do you still have the Kodi log? I could use it to better handle the error and display a message.

@a1ad
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a1ad commented Dec 27, 2020

https://pastebin.com/B6Cbpe7H

Maybe we need a method to manual create a token on a other device?

@a1ad
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a1ad commented Dec 28, 2020

I got the same problem on my libreelec box, there is no browser to solve the recaptcha. I tried to ssh in with the -D option and used it as socks proxy on my laptop but it wont work.

We need that manual token method..

edit: got the auth token from my firefox cookie, saved it in the auth-tokens.json in de libreelec box and it worked.

@michaelarnauts
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@a1ad is it possible that you have tried multiple times with an incorrect password? I'm trying to figure out why you needed to enter the captcha. The page at https://www2.telenet.be/waaromcaptcha doesn't give any clue :)

@a1ad
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a1ad commented Dec 28, 2020

@a1ad is it possible that you have tried multiple times with an incorrect password? I'm trying to figure out why you needed to enter the captcha. The page at https://www2.telenet.be/waaromcaptcha doesn't give any clue :)

Possible, don't remember :), maybe because the kodi stuff was behind a VPN provider?

@michaelarnauts
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Ooh, that's possible. You shouldn't use a VPN to access Telenet.

@a1ad
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a1ad commented Dec 28, 2020

@michaelarnauts For Telenet i don't ;-)

@dagwieers dagwieers added the bug Something isn't working label Jan 13, 2021
@michaelarnauts
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Unable to reproduce unfortunately.

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3 participants