Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Render is Blank #31

Closed
Sinfonia97 opened this issue Jul 31, 2021 · 3 comments
Closed

Render is Blank #31

Sinfonia97 opened this issue Jul 31, 2021 · 3 comments

Comments

@Sinfonia97
Copy link

First of all, thank you for all of the work you have put into this customization.

I am having a problem with a large complex multi floor model created in sweethome3d. When I place the new floor3d card into a panel, all that renders is a grey screen. I've attempted renaming the files thinking it had something to do with spaces, but that did not fix the issue. My guess is the problem is because of multiple floors, but I can't be for certain.

@adizanni
Copy link
Owner

adizanni commented Aug 1, 2021

Hello Sinfonia, I have never tried to work with several floor, I may need to do some test from my side. If you can, please send your sh3d file. If not, try to split your model into different individual floor and see if each floor can be rendered in the card.

@adizanni
Copy link
Owner

adizanni commented Aug 4, 2021

I've tested a simple model with mutli floor and it is working. Maybe, in your case it is that the model is too heavy. It would help to send the sh3d file (as mentioned earlier) and capture the console log from the browser to see if errors are raised.

@adizanni
Copy link
Owner

adizanni commented Aug 6, 2021

Hello Sinfonia, please post either the card config or sh3d model. If no news before next Wednesday I will close the issue as I cannot reproduce it.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests

2 participants