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Images only loading a few lines or are loading very slowly #386

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mbentley opened this issue Jul 11, 2023 · 5 comments
Closed

Images only loading a few lines or are loading very slowly #386

mbentley opened this issue Jul 11, 2023 · 5 comments
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bug Something isn't working iOS reproduction-needed

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@mbentley
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I started a thread over on the voyagerapp community and it seems like a number of users are experiencing this.

When I am looking at some posts where it's an image post and I either look at the thumbnail or click on the image, that the image has only loaded like 5-10% of the image at the top. I've tried refreshing the post when I see that but it doesn't seem to make the image load. The only thing that seems to work is if I click the "Link" icon on the post which opens the in app Safari directly to the link on the other server where the image loads and then when I go back to the post after closing the in app browser, it shows fully loaded.

It seems to be random for me and not something I can specifically pin down to any one server/instance. Just curious if it is something that only I am experiencing or what. I can't reproduce it where the PWA is installed on macOS as I was wondering if I was hitting some sort of weird network issue but I can't reproduce it on two different MacBooks.

Here is a screen shot of an example of what I am seeing:

IMG_1350

I am not sure if this is an issue related to the instances that I am trying to view info from or something else but it's an odd behavior and I am not sure if there is anything that could be done to make the situation better - either some way to force reload the image or something else but it's hard to debug on iOS for me since I can't open developer tools (easily).

@aeharding
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I believe this is due to instance problems, so there's not much we can do to fix. We could potentially add retry logic though.

@mbentley
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The one thing I found odd was someone mentioned that if you switching to another app and back to Voyager, the images load immediately. Could it be retrying at that point or any idea why that would trigger it to work?

@thedoctorjtd
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I'm experiencing the same and not having issues with any other clients.

As an example, Memmy loads images near instantly from my home page. Same instance, same time on Voyager and it feels like I'm on a 56k modem.

What info do you need?

@aeharding
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@thedoctorjtd, are you running the PWA or native app? Are you on iOS or Android? What version? and have you tried restarting your phone?

Voyager doesn't do anything fancy for image loading, it just throws the URL in an HTML <img> element, so there's limited options for what I can do.

@aeharding aeharding added the iOS label Oct 29, 2023
@aeharding aeharding changed the title iOS - Images only loading a few lines or are loading very slowly Images only loading a few lines or are loading very slowly Oct 29, 2023
@aeharding aeharding added the bug Something isn't working label Oct 29, 2023
@aeharding
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I'm closing this because there's quite limited options for what Voyager can do here. Thank you for reporting however!

@aeharding aeharding closed this as not planned Won't fix, can't repro, duplicate, stale Nov 19, 2023
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Labels
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