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Issue when install on ubuntu #240
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hello, thanks for trying out moonshot. may i know what is the pip version that you are running? you can check by running |
Hi, below is the pip version |
can you try running if you see a value similar to this else if there is value printed out similar to the codeblock below, try running
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may I know which Macbook version are you using,which cpu? and if it's possible to copy paste the full error code as it is difficult to determine the issue based on the snippet above. alternatively if you are able to install the h5py separately, do create a
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I am using MacBook Pro, CPU is Apple M2 Pro. Running Ubuntu Virtual VM to install moonshot. Any compatibility issue? |
While we haven't specifically tested the application in an Ubuntu VM environment on Mac OS, we can't definitively speak to any compatibility issues. We recommend that you install the version of h5py that aligns with your machine's specifications and try running moonshot again. Also, ensure to create the .env configuration file as illustrated above. |
hello, would like to follow up and check if you are still having difficulty starting up moonshot. if there is no issue, I will be closing this issue. |
I still couldnt get it working even I create the .env folder. I guess most probably is due to h5py not compatible with M2 chip. If you manage to test ubuntu on M2 chip, please share with me the steps. Thanks! |
Below is the error that I encountered when re-run `admin@ubuntu01:~$ python -m moonshot -i moonshot-data × pip subprocess to install backend dependencies did not run successfully.
note: This error originates from a subprocess, and is likely not a problem with pip. × pip subprocess to install backend dependencies did not run successfully. note: This error originates from a subprocess, and is likely not a problem with pip. |
According to the error message that you have posted, it seems that you are facing an error with the installation of this 2 package |
Hi,
I am trying to install moonshot on ubuntu machine and have met the prerequisites
I encountered the following error when trying to install moonshot. Can you advise?
![image](https://private-user-images.githubusercontent.com/62092752/338205990-b09bb163-3117-4ff5-b544-f363fcd44f7c.png?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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.Zr2r1u_0jGk0Mnw8ZClBKccGkDk1bkM2uUMIdqnOp9w)
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