Unable to pair to MFA app

[tg90nor]

akr seems to generate a valid QR code, but it is not being picked up by the Akamai MFA app.

$ akr pair
...
Scan the above QR code to pair your device...
Error: Response was never received

$ akr --version
akr - Akamai Krypton 1.0

on x86_64 Arch Linux

Android app is Akamai MFA v1.10.0 (45)

Scanning the QR code with a third party scanner app I get a URL like https://mfa.akamai.com/#redacted

[psifertex]

I'm having the same trouble, app says "Failed to register device" / "Unknown enrollment code"

Does this require a specific version of the mobile app maybe?

[masakura]

After downgrading the Akamai MFA app to 1.8.3, I was able to read the QR code.

[psifertex]

Is that even possible on iOS? I guess I can build it myself and side load it if it's open source but I certainly can't use the App Store version.

[nikhilty]

i am looking into this. I will share an update soon.

[skyeatshorizon]

Thx I have the same issue

[nikhilty]

We will be releasing the fix soon. Thanks for the patience.

[jameswald]

The most recent apps added a filter for the /app path which was always present in our other services but was omitted from the akr pairing QR code. Adding that path should fix pairing with all apps, old and new. We'll release this fix once we confirm the change across relevant app versions.

[psifertex]

Does this mean we can work around the issue by manually adding /app somewhere in the path of the current codes and updating the QR code?

This is holding me up pretty badly from setting up after a new laptop install and I'd very much like to turn it back on into my authentication workflow.

[qdlmcfresh]

Does this mean we can work around the issue by manually adding /app somewhere in the path of the current codes and updating the QR code?

This is holding me up pretty badly from setting up after a new laptop install and I'd very much like to turn it back on into my authentication workflow.

You can build the version from akr branch bug/update-mfa-url it is fixed there

e67a621

[psifertex]

Thanks! That worked great. Really appreciate it.

[skyeatshorizon]

Hello, can you release a new version for debian with the fix?

[jameswald]

1.1.0 has been released to Homebrew. Debian and RPM will be released soon.

[nikhilty]

1.1.1 has been release for homebrew, debian and rpm.