troubleshooting.rst

Troubleshooting

No module named abc

If you're getting something like "ImportError: No module named abc", you probably don't have all the required packages installed. Try:

pip install -r requirements/project.txt

ImportError related to launchpad.py

Sometimes this shows up as "Caught ImportError while rendering: cannot import name ScalarValue".

You're having Launchpad/bzr installation problems. Most likely cause is your C compiler. On Windows, make sure you have MinGW installed as per the installation instructions. On Linux, make sure you have the python-dev and gcc packages.

I can't get it to work in buildout!

We have a very successful installation story for development and production hosting using virtualenv. While buildout is a wonderful tool we simply don't want to spend the time supporting two installation methods. Therefore:

• Don't do it.
• We won't accept pull requests for it.

bz2 not found

Install the appropriate systemwide package. For example, on Ubuntu do:

sudo apt-get install libbz2-dev

If this doesn't work, please let us know (create an issue at http://github.com/cartwheelweb/packaginator/issues)

Other problems

Don't give up! Join us at http://convore.com/packaginator and ask your questions there. Some quick rules of thumb to optimize the help from the Packaginator community:

1. Be polite! We are all volunteers.
2. Don't paste huge chunks of code into convore blocks. Use a code pasting service like http://dpaste.com or http://djaste.de.