How to fix "unavailable" status?

[mthlvt]

Hi Alberto,

When a device is unavailable (smart switch/bulb), what is the best way to restore them to a normal status?

I tried to turn the device on/off, restart HA without success. I can make the meross devices work in HA when removing the integration, and redoing the setup again, but that's not a practical solution.

On meross native app, all bulbs/devices are connected and responsive.

Tested on switches:

mss310 1.0.0
by Meross
Firmware: 1.1.18

and bulbs:

msl120 2.0.0
by Meross
Firmware: 2.1.18

Note that when I restart HA, I get the following logs:
2020-01-29 20:08:43 WARNING (MainThread) [homeassistant.components.light] Setup of light platform meross_cloud is taking over 10 seconds. 2020-01-29 20:08:43 ERROR (MainThread) [homeassistant.core] Error doing job: Task exception was never retrieved Traceback (most recent call last): File "/usr/src/homeassistant/homeassistant/helpers/entity_platform.py", line 355, in _async_add_entity capabilities=entity.capability_attributes, File "/usr/src/homeassistant/homeassistant/components/light/__init__.py", line 391, in capability_attributes supported_features = self.supported_features File "/config/custom_components/meross_cloud/light.py", line 123, in supported_features if self._device.supports_luminance(): File "/usr/local/lib/python3.7/site-packages/meross_iot/cloud/devices/light_bulbs.py", line 278, in supports_luminance return self.supports_mode(MODE_LUMINANCE) File "/usr/local/lib/python3.7/site-packages/meross_iot/cloud/devices/light_bulbs.py", line 259, in supports_mode return (self.get_abilities().get(LIGHT).get('capacity') & mode) == mode File "/usr/local/lib/python3.7/site-packages/meross_iot/cloud/device.py", line 134, in get_abilities self._abilities = self.execute_command("GET", ABILITY, {})['ability'] File "/usr/local/lib/python3.7/site-packages/meross_iot/cloud/device.py", line 126, in execute_command return self.__cloud_client.execute_cmd(self.uuid, command, namespace, payload, callback=callback, timeout=timeout) File "/usr/local/lib/python3.7/site-packages/meross_iot/cloud/client.py", line 302, in execute_cmd raise CommandTimeoutException("A timeout occurred while waiting for the ACK: %d" % timeout) meross_iot.cloud.exceptions.CommandTimeoutException.CommandTimeoutException: A timeout occurred while waiting for the ACK: 10

Any ideas or tips where to start looking in the code are welcome.
Thanks!

[albertogeniola]

Hi,
The issue you mention is related to #46.

[albertogeniola]

Hi, latest version of the component should fix it. Would you please update the component and report back if that's working?

[mthlvt]

Hi Alberto,

It seems to work, could reboot HA faster since the integration loads without long delay, and devices are detected available as expected.

Thanks!

[albertogeniola]

Glad to hear that,