Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Plex Backup Failing-Nothing Changed #77

Closed
pearlset79 opened this issue Jul 2, 2023 · 16 comments
Closed

Plex Backup Failing-Nothing Changed #77

pearlset79 opened this issue Jul 2, 2023 · 16 comments
Assignees
Labels
help wanted Extra attention is needed

Comments

@pearlset79
Copy link

Hello, my plex backup has been working fine and all of a sudden without anything changing, it now fails. I will attach the log file to see if you can find what is wrong.
Backup.log

@alekdavis
Copy link
Owner

It looks like it fails to archive the Media folder. Try running the script with these flags: -Debug -Verbose -RawOutput. It should give you the error from 7zip.

@pearlset79
Copy link
Author

pearlset79 commented Jul 3, 2023

Pardon me for asking for clarity, but do all 3 of those go under Log Level or somewhere else? Also where will this file be stored as instructions say it won’t be the log file. Thanks!

@alekdavis
Copy link
Owner

I'm not sure what you mean. Just append these switches to the command line options that you normally use.

@pearlset79
Copy link
Author

In the json file itself or the command line in powershell? Sorry I’m still learning some of this.

@alekdavis
Copy link
Owner

On command line. Leave everything as-is.

@pearlset79
Copy link
Author

OK, so I get success if I run it with -Debug -Verbose -RawOutput. What does that mean?

@alekdavis
Copy link
Owner

No idea, but I suspect that it should work if you run it normally.

@pearlset79
Copy link
Author

It does not

@alekdavis alekdavis self-assigned this Jul 3, 2023
@alekdavis
Copy link
Owner

alekdavis commented Jul 3, 2023

Hmm.... Need to think about it. There should be no difference in functionality.

@alekdavis
Copy link
Owner

I think I had a bug which caused the suppression of the 7zip error. I'm expecting to see an error like 7-zip returned followed by a number, but I do not see it. I made a minor change hoping to get the error. Could you get the latest version of the PlexBackup.ps1 script and try it again (I'd need the log file or the error message containing the 7-zip returned error if it gets logged)?

@alekdavis alekdavis added the help wanted Extra attention is needed label Jul 4, 2023
@pearlset79
Copy link
Author

It appears 7zip is having trouble zipping the "Media" folder for some reason.
Backup.log

@alekdavis
Copy link
Owner

This part I do know. The question is why. It looks like your last log file is still from the 2.1.4 version of the script. The latest version is 2.1.6, so please try it. Just download the PlexBackup.ps1 file (do not get the latest release, because I did not create a new release for the new update).

@pearlset79
Copy link
Author

I’m sorry, but how do I update again? I appreciate all your help!

@alekdavis
Copy link
Owner

Go here and click the button to download this file: https://github.com/alekdavis/PlexBackup/blob/master/PlexBackup.ps1

@alekdavis
Copy link
Owner

Any luck?

@pearlset79
Copy link
Author

I found there was a corrupted file with subtitles. I deleted the file which did not impact anything and all is well. I do need to upgrade and will do that this weekend when I have some time. Thanks for your assistance!

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
help wanted Extra attention is needed
Projects
None yet
Development

No branches or pull requests

2 participants