Alerts on heartbeat are not triggered

[gregoryb]

Describe the bug
Alerts on heartbeat are not created. They are set as expired but no alert is triggered.

To Reproduce
Steps to reproduce the behavior:

1. Create a heartbeat with 30s timeout for exemple.
2. Wait more than 30s.
3. Run: alerta --config-file alerta_cli.conf heartbeats --alert
4. Status is expired but there is no new alert in the GUI.

Expected behavior
A new alert displayed in the GUI.

Screenshots

Additional context
Ubuntu 18.04

[satterly]

You didn't include the output of the alerta heartbeats --alert command. You should have gotten something like this ...

$ alerta --profile heroku heartbeats --alert
ID                                    ORIGIN                 CUSTOMER    TAGS                                      CREATED              RECEIVED             LATENCY    TIMEOUT    SINCE               STATUS
------------------------------------  ---------------------  ----------  ----------------------------------------  -------------------  -------------------  ---------  ---------  ------------------  --------
52f1019d-fb5f-4970-bc79-0b302d2a166a  riemann/ubuntu-bionic              5.0.0                                     2018/09/03 21:18:24  2018/09/03 21:18:24  0ms        86400s     192 days, 23:49:15  expired
7dd54c56-99d0-4097-b52d-2582ac2d43ba  riemann/localhost                  5.0.0                                     2018/09/03 20:39:54  2018/09/03 20:39:54  0ms        86400s     193 days, 0:27:45   expired
47027ee3-3897-4999-9e58-a59f1b7b7a6e  system1                            environment:Production,group:Network,foo  2018/11/17 15:32:16  2018/11/17 15:32:16  247ms      10s        118 days, 4:35:24   expired
e0ae60d7-9d7b-44db-99ff-ebccba283120  system2                            environment:Production,group:Network,foo  2018/11/17 15:32:28  2018/11/17 15:32:28  230ms      10s        118 days, 4:35:11   expired
4719ab4f-d5bb-495a-a7c1-0a645e007ef2  dc1-oem-02                         environment:Development,group:Network     2018/11/17 15:42:58  2018/11/17 15:42:58  246ms      2s         118 days, 4:24:41   expired
0a8bb017-4fdf-4b4b-9f6e-e37e0d49ae19  baz                                                                          2019/02/11 12:20:52  2019/02/11 12:20:52  71ms       86400s     32 days, 7:46:47    expired
Alerting 6 heartbeats  [####################################]  100%

Please paste your output below. Thanks.

[gregoryb]

alerta_cli.conf

[DEFAULT]
timezone = Europe/Paris
output = json
endpoint = http://localhost:5000
key = vCO4jNDDVPO249nZlvkuRBoiHI6R9svQ73nNq8bp
sslverify = off
debug = yes

Output

alerta --config-file alerta_cli.conf heartbeats --alert
send: b'GET /heartbeats HTTP/1.1\r\nHost: localhost:5000\r\nUser-Agent: python-requests/2.21.0\r\nAccept-Encoding: gzip, deflate\r\nAccept: */*\r\nConnection: keep-alive\r\nAuthorization: Key vCO4jNDDVPO249nZlvkuRBoiHI6R9svQ73nNq8bp\r\n\r\n'
reply: 'HTTP/1.1 200 OK\r\n'
header: Date: Fri, 15 Mar 2019 20:32:04 GMT
header: Server: Apache/2.4.29 (Ubuntu)
header: Content-Length: 365
header: Access-Control-Allow-Origin: http://localhost
header: Vary: Origin
header: Keep-Alive: timeout=5, max=100
header: Connection: Keep-Alive
header: Content-Type: application/json

body: {"heartbeats":[{"createTime":"2019-03-15T16:02:54.093Z","customer":null,"href":"http://localhost:5000/heartbeat/03e0be4a-20aa-4573-baf3-4c799fd62c29","id":"03e0be4a-20aa-4573-baf3-4c799fd62c29","latency":0,"origin":"toto","receiveTime":"2019-03-15T16:02:54.093Z","since":16150,"status":"expired","tags":[],"timeout":20,"type":"Heartbeat"}],"status":"ok","total":1}

[
    {
        "createTime": "2019-03-15T16:02:54.093Z",
        "customer": null,
        "href": "http://localhost:5000/heartbeat/03e0be4a-20aa-4573-baf3-4c799fd62c29",
        "id": "03e0be4a-20aa-4573-baf3-4c799fd62c29",
        "latency": 0,
        "origin": "toto",
        "receiveTime": "2019-03-15T16:02:54.093Z",
        "since": 16150,
        "status": "expired",
        "tags": [],
        "timeout": 20,
        "type": "Heartbeat"
    }
]

[satterly]

What version of the API and CLI is this? For example ...

$ alerta --profile heroku version
alerta 6.8.1
alerta client 6.8.1
requests 2.19.1
click 7.0

[gregoryb]

With debug

alerta --config-file alerta_cli.conf version
send: b'GET /management/status HTTP/1.1\r\nHost: localhost:5000\r\nUser-Agent: python-requests/2.21.0\r\nAccept-Encoding: gzip, deflate\r\nAccept: */*\r\nConnection: keep-alive\r\nAuthorization: Key vCO4jNDDVPO249nZlvkuRBoiHI6R9svQ73nNq8bp\r\n\r\n'
reply: 'HTTP/1.1 200 OK\r\n'
header: Date: Fri, 15 Mar 2019 21:07:42 GMT
header: Server: Apache/2.4.29 (Ubuntu)
header: Content-Length: 422
header: Access-Control-Allow-Origin: http://localhost
header: Vary: Origin,Accept-Encoding
header: Content-Encoding: gzip
header: Keep-Alive: timeout=5, max=100
header: Connection: Keep-Alive
header: Content-Type: application/json

body: {"application":"alerta","metrics":[{"description":"Total number of alerts in the database","group":"alerts","name":"total","title":"Total alerts","type":"gauge","value":4},{"count":5257,"description":"Total time and number of alert queries","group":"alerts","name":"queries","title":"Alert queries","totalTime":68440,"type":"timer"},{"count":2633,"description":"Total time and number of count queries","group":"alerts","name":"counts","title":"Count alerts","totalTime":32446,"type":"timer"},{"count":1,"description":"Total time to tag number of alerts","group":"alerts","name":"tagged","title":"Tagging alerts","totalTime":15,"type":"timer"},{"count":6,"description":"Total time and number of alerts with status changed","group":"alerts","name":"status","title":"Alert status change","totalTime":104,"type":"timer"},{"description":"Allow consoles to auto-refresh alerts","group":"switch","name":"auto-refresh-allow","title":"Alerta console auto-refresh","type":"text","value":"ON"},{"description":"Allow alerts to be submitted via the API","group":"switch","name":"sender-api-allow","title":"API alert submission","type":"text","value":"ON"}],"time":1552684062436,"uptime":18818695,"version":"6.8.1"}

alerta 6.8.1
alerta client 6.8.1
requests 2.21.0
click 7.0

[satterly]

If you comment out the "json output" line it will work ...

[DEFAULT]
timezone = Europe/Paris
; output = json
endpoint = http://localhost:5000
key = vCO4jNDDVPO249nZlvkuRBoiHI6R9svQ73nNq8bp
sslverify = off
debug = yes

This is a bug. It should still generate alerts no matter what output format you use.

[gregoryb]

Fixed using the workaround. Thank you.