mmsdkinit error: SERVER_INTERNAL_ERROR_V2 when HTTP2Transport::handlePostConnecting()

[xlb767923274]

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Briefly summarize your issue:

mmsdk init error: return SERVER_INTERNAL_ERROR_V2 from server when HTTP2Transport::handlePostConnecting()

Detailed log as follows：
SERVER_INTERNAL_ERROR_V2.txt

What is the expected behavior?

connected and into idle;

What behavior are you observing?

03-05 12:38:45.256 V/AlexaSampleApp(10914): [ 25] 7 MessageRequestHandler:onResponseFinished:status=COMPLETE,responseCode=500
03-05 12:38:45.256 V/AlexaSampleApp(10914): [ 25] 7 MessageRequestHandler:reportMessageRequestAcknowledged
03-05 12:38:45.256 V/AlexaSampleApp(10914): [ 25] 7 MessageRequestHandler:reportMessageRequestFinished
03-05 12:38:45.256 V/AlexaSampleApp(10914): [ 25] 7 HTTP2Transport:onMessageRequestFinished:this=0xc3398080,countOfUnfinishedMessageHandlers=0
03-05 12:38:45.256 V/AlexaSampleApp(10914): [ 25] 5 ConditionVariableWrapper:notifyAll
03-05 12:38:45.256 E/AlexaSampleApp(10914): [ 25] E MessageRequest:onExceptionReceived:exception={"header":{"namespace":"System","name":"Exception","messageId":"aa2fb9ab-4864-4d36-9d9d-73fc75333eaa"},"payload":{"code":"INTERNAL_SERVICE_EXCEPTION","description":"Internal Service Exception"}}
03-05 12:38:45.257 V/AlexaSampleApp(10914): [ 27] 5 DiscoveryEventSender:sendDiscoveryEvent:Discovery event status=SERVER_INTERNAL_ERROR_V2

Provide the steps to reproduce the issue, if applicable:

start SampleApp

Tell us about your environment:

What version of the AVS Device SDK are you using?

  alexa-smart-screen-sdk: 2.5.0
  avs device sdk: 1.22.0
  APL : 1.5

Tell us what hardware you're using:

RK3326

Tell us about your OS (Type & version):

Android 8.1

Have you tried the same use case with AVS Device SDK SampleApp?

No, but I has tried the old version mmsdk 2.2.0 + avs sdk 1.20.0, that is ok!

[VaruPan]

Hi @xlb767923274,

Thanks a lot for reaching out to Alexa team. We see this issue with stale incompatibe configurations. Can you try the following steps:

1. Replace SmartScreenSDKConfig.json with one of the configurations from this location
2. Delete all db files - the location was provided while generating AlexaClientSDKConfig.json
3. Run sample app and try re-authentication

[xlb767923274]

Hi @xlb767923274,

Thanks a lot for reaching out to Alexa team. We see this issue with stale incompatibe configurations. Can you try the following steps:

1. Replace SmartScreenSDKConfig.json with one of the configurations from this location
2. Delete all db files - the location was provided while generating AlexaClientSDKConfig.json
3. Run sample app and try re-authentication

@VaruPan thank you，I just update the SmartScreenSDKConfig.json， it works now。