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failed to load device settings #27

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totos21 opened this issue Jul 17, 2019 · 4 comments
Closed

failed to load device settings #27

totos21 opened this issue Jul 17, 2019 · 4 comments

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@totos21
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totos21 commented Jul 17, 2019

hello
i have installed shelly plugin and my devices was recognize but I have this error message :

[17/07/2019 à 06:23:24] [Shelly] Failed to load device settings
[17/07/2019 à 06:23:24] [Shelly] Wrong username or password (device SHSW-21 5A45F9, at 192.168.1.46)

i have inserted username and password on my config.json but this message always appears.

do you have a solution? where automatic devices parameters were saved? If it's possible i prefer entered them manually.

Thank you for you answer

@thecem
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thecem commented Jul 17, 2019

Did you entered in the device a username/password ? The login is not the cloud U/P.

@totos21
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totos21 commented Jul 17, 2019

yes it's ok when I delete de login and password but if i want to let them, do you have a solution ?

@alexryd
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alexryd commented Jul 18, 2019

Have you set a username and password for the device in the Shelly app? And then added the same username and password to config.json?

@alexryd alexryd closed this as completed Jul 29, 2020
@OmriMulti
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i have the same issue. i don't understand the answers here....
where do i have to set the username and password? i have it in the config.json. is there any other place?
all my other shelly device work well. this bug only relates to the Shelly Motion sensor
[Shelly] Wrong username or password (device SHMOS-01 60A423BEC1E2, at 192.168.1.47)

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4 participants