"WAITING" mails for some events but others working correctly

[abelsromero]

Describe the bug
A clear and concise description of what the bug is.

To Reproduce
Hard to explain since we don't know the cause. I can explain what we see:

• We have 2 events: one active and the other expired (cancelled due to covid).
• Users are reassigning tickets from past event because those are still valid and some people cannot attend now (we went with that option because migrating tickets to current seemed too complex without an actual migration feature).
• Mails related to current event work fine. All mails for expired event are not sent, they just stay "WAITING".
• Logs don't show anything.

Expected behavior
All mails should be delivered.

Screenshots
We are checking in both UI and database.

Additional context
Version: 2.0-M3-2112-2

[cbellone]

Hi, this is the expected behavior: alf.io will process only emails for non-expired events.
If you want those emails to be processed, you have to update the event dates.

[abelsromero]

Thanks a lot! The problem is that that creates other issues, but is totally understable, we are dealing with a special case here.