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struct_inbound_in_list_skill_group_summary_reports_since_midnight.go
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struct_inbound_in_list_skill_group_summary_reports_since_midnight.go
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package ccc
//Licensed under the Apache License, Version 2.0 (the "License");
//you may not use this file except in compliance with the License.
//You may obtain a copy of the License at
//
//http://www.apache.org/licenses/LICENSE-2.0
//
//Unless required by applicable law or agreed to in writing, software
//distributed under the License is distributed on an "AS IS" BASIS,
//WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
//See the License for the specific language governing permissions and
//limitations under the License.
//
// Code generated by Alibaba Cloud SDK Code Generator.
// Changes may cause incorrect behavior and will be lost if the code is regenerated.
// InboundInListSkillGroupSummaryReportsSinceMidnight is a nested struct in ccc response
type InboundInListSkillGroupSummaryReportsSinceMidnight struct {
AverageRingTime int64 `json:"AverageRingTime" xml:"AverageRingTime"`
CallsHandled int64 `json:"CallsHandled" xml:"CallsHandled"`
TotalWorkTime int64 `json:"TotalWorkTime" xml:"TotalWorkTime"`
MaxWorkTime int64 `json:"MaxWorkTime" xml:"MaxWorkTime"`
QueueMaxWaitTimeDuration int64 `json:"QueueMaxWaitTimeDuration" xml:"QueueMaxWaitTimeDuration"`
AverageWorkTime int64 `json:"AverageWorkTime" xml:"AverageWorkTime"`
SatisfactionIndex float64 `json:"SatisfactionIndex" xml:"SatisfactionIndex"`
AnsweredByAgentOfQueueWaitTimeDuration int64 `json:"AnsweredByAgentOfQueueWaitTimeDuration" xml:"AnsweredByAgentOfQueueWaitTimeDuration"`
TotalRingTime int64 `json:"TotalRingTime" xml:"TotalRingTime"`
InComingQueueOfQueueCount int64 `json:"InComingQueueOfQueueCount" xml:"InComingQueueOfQueueCount"`
MaxTalkTime string `json:"MaxTalkTime" xml:"MaxTalkTime"`
MaxRingTime int64 `json:"MaxRingTime" xml:"MaxRingTime"`
TotalTalkTime int64 `json:"TotalTalkTime" xml:"TotalTalkTime"`
CallsOffered int64 `json:"CallsOffered" xml:"CallsOffered"`
AbandonedInQueueOfQueueCount int64 `json:"AbandonedInQueueOfQueueCount" xml:"AbandonedInQueueOfQueueCount"`
OverFlowInQueueOfQueueCount int64 `json:"OverFlowInQueueOfQueueCount" xml:"OverFlowInQueueOfQueueCount"`
AnsweredByAgentOfQueueMaxWaitTimeDuration int64 `json:"AnsweredByAgentOfQueueMaxWaitTimeDuration" xml:"AnsweredByAgentOfQueueMaxWaitTimeDuration"`
ServiceLevel20 float64 `json:"ServiceLevel20" xml:"ServiceLevel20"`
AverageTalkTime int64 `json:"AverageTalkTime" xml:"AverageTalkTime"`
AnsweredByAgentOfQueueCount int64 `json:"AnsweredByAgentOfQueueCount" xml:"AnsweredByAgentOfQueueCount"`
SatisfactionSurveysOffered int64 `json:"SatisfactionSurveysOffered" xml:"SatisfactionSurveysOffered"`
HandleRate float64 `json:"HandleRate" xml:"HandleRate"`
SatisfactionSurveysResponded int64 `json:"SatisfactionSurveysResponded" xml:"SatisfactionSurveysResponded"`
GiveUpByAgentOfQueueCount int64 `json:"GiveUpByAgentOfQueueCount" xml:"GiveUpByAgentOfQueueCount"`
QueueWaitTimeDuration int64 `json:"QueueWaitTimeDuration" xml:"QueueWaitTimeDuration"`
CallsServiceLevel20 int64 `json:"CallsServiceLevel20" xml:"CallsServiceLevel20"`
CallsServiceLevel30 int64 `json:"CallsServiceLevel30" xml:"CallsServiceLevel30"`
CallsServiceLevel10 int64 `json:"CallsServiceLevel10" xml:"CallsServiceLevel10"`
CallsAttendedTransferOut int64 `json:"CallsAttendedTransferOut" xml:"CallsAttendedTransferOut"`
CallsBlindTransferOut int64 `json:"CallsBlindTransferOut" xml:"CallsBlindTransferOut"`
}