ADD CONTACT IN SSR CTCM CTCE

[jeybin]

Hi,
Some of the flights are returning the below mentioned, while adding the details of the customers to the PNR (PNRaddMultiElements),

ADD PASSPORT DTLS IN SSR DOCS CONTACT IN SSR CTCM CTCE or
PLS ADD PAX MOBILE CTC FOR IRREG COMMUNICATION

                 <itineraryfreeFormText>
                    <freeTextQualification>
                        <textSubjectQualifier>3</textSubjectQualifier>
                    </freeTextQualification>
                    <freeText>ADD PASSPORT DTLS IN SSR DOCS CONTACT IN SSR CTCM CTCE</freeText>
                    <freeText>SEE RTSVC</freeText>
                </itineraryfreeFormText>

Inside the request :

             <ns1:dataElementsIndiv>
                <ns1:elementManagementData>
                    <ns1:reference>
                        <ns1:qualifier>OT</ns1:qualifier>
                        <ns1:number>5</ns1:number>
                    </ns1:reference>
                    <ns1:segmentName>SSR</ns1:segmentName>
                </ns1:elementManagementData>
                <ns1:serviceRequest>
                    <ns1:ssr>
                        <ns1:type>CTCM</ns1:type>
                        <ns1:freetext>971123456789</ns1:freetext>
                    </ns1:ssr>
                </ns1:serviceRequest>
            </ns1:dataElementsIndiv>
            
             <ns1:dataElementsIndiv>
                <ns1:elementManagementData>
                    <ns1:reference>
                        <ns1:qualifier>OT</ns1:qualifier>
                        <ns1:number>6</ns1:number>
                    </ns1:reference>
                    <ns1:segmentName>SSR</ns1:segmentName>
                </ns1:elementManagementData>
                <ns1:serviceRequest>
                    <ns1:ssr>
                        <ns1:type>CTCE</ns1:type>
                        <ns1:freetext>email//email.com</ns1:freetext>
                    </ns1:ssr>
                </ns1:serviceRequest>
            </ns1:dataElementsIndiv>

The email pattern has been changed according to the Amadeus documentation,
$email = 'email@email.com'
$email = str_replace('@','//',$email);
$email = str_replace('_','..',$email);
$email = str_replace('-','./',$email);

	$opt->elements[] = new Contact([
		'type' => Contact::TYPE_EMAIL,
		'value' => $email
	]);

	$opt->elements[] = new Contact([
		'type' => Contact::TYPE_PHONE_GENERAL,
		'value' => '971123456789'
	]);

the above code returns the error/warning as i mentioned at the beginning, so i tried to change as below :

	$opt->elements[] = new ServiceRequest([
		'type' => 'CTCE',
		'company' => $company,
		'indicator' => 'P01',
		'freeText' => $email,
	]);
	$opt->elements[] = new ServiceRequest([
		'type' => 'CTCM',
		'company' => $company,
		'indicator' => 'P01',
		'freeText' => '971123456789',
	]);

The response was same.

Kindly help to fix this issue.

[jeybin]

The warning persists
but the booking will be success if