getTranscript() not working for other contactIds

[tjw0051]

Previously it was possible to fetch the transcript for a different contactId than the currently connected contact. However now when I call getTranscript() for a valid contactId (with full transcript available through the Amazon Connect dashboard) i get a response like:

{
    "InitialContactId": "...",
    "NextToken": "",
    "Transcript": []
}

Is it no longer possible to get the transcript for a different contactId?

[tscheuneman]

Hi @tjw0051, sorry for the late response to this. ChatJs implements the public Amazon Connect Participant Service API's as described here:

https://docs.aws.amazon.com/connect-participant/latest/APIReference/API_GetTranscript.html

[tscheuneman]

Closing this, feel free to reopen if you have any other questions.