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Cannot access the tutorial ... #9

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simplexityware opened this issue Apr 1, 2023 · 0 comments
Open

Cannot access the tutorial ... #9

simplexityware opened this issue Apr 1, 2023 · 0 comments

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@simplexityware
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The link to the video tutorial redirect me to a Microsoft login page in which I enter my outlook.com email ID and password. I then got the following error that I was asked to send to the administrator for help. Please advise.

Request Id: 9a37ea7e-6327-428c-b1e1-6271be2f2800
Correlation Id: 67f7e30b-5d40-4f07-b150-3d617bd6e213
Timestamp: 2023-04-01T02:57:33Z
Message: AADSTS50020: User account 'simplexityware@outlook.com' from identity provider 'live.com' does not exist in tenant 'Northwestern University' and cannot access the application 'https://kellogg-northwestern.hosted.panopto.com/Panopto/Pages/Auth/Login.aspx'(Panopto Kellogg) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.

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