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guest checkout : Order received page dont have billing and shipping info #1016

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iMansoorAliKhan opened this issue Mar 15, 2018 · 4 comments
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@iMansoorAliKhan
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iMansoorAliKhan commented Mar 15, 2018

Please see the screenshot and can test it here.
image

Tested this with current release; Even with dev branch as well

Also, without login doing EC from product detail page gives this:
your order amount is zero, We were unable to process your order, please try again.
or your cart is empty

image

@kcppdevelopers
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@iMansoorAliKhan Order received page only display shipping/billing address if user is logged in WordPress. it is woo by default functionality.

Regarding "your order amount is zero, We were unable to process your order, please try again.
or your cart is empty" I have try multiple time to generate this error but for me it's working each and every time.

@iMansoorAliKhan
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Sorry for delay, Me and @angelleye saw this same problem of zero amount and cart is empty.
so not sure if that is related specifically to my sandbox site ....

@kcppdevelopers
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@iMansoorAliKhan I have tested on your website and it's working fine.

@angelleye angelleye modified the milestones: 1.4.8, 1.4.9 Mar 22, 2018
@angelleye
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@kcppdevelopers We do have one other report of this so far, and then we saw it happening to @iMansoorAliKhan as well. I think I have an idea what's happening, but I'm not sure why.

We have an option in our settings to disable the addition of the item to the cart when the EC button is pushed. It seems like this option is somehow being seen as enabled when it is not checked in the settings screen.

When I was looking at this with @iMansoorAliKhan I asked him to use the regular add to cart button, then go back to the product page and click the EC button. When he did that, it did indeed move to PayPal with only a single item in the cart. That option was NOT enabled in his settings, though.

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