Request a problem solution

[chaaibz]

I have trouble knowing username and passworld
When you connect to my server, knowing that when you enter the server, a direct page pops up username and passwold Having difficulty getting over it

[amarantmeida]

@chaaibz May I know on which cloud platform you have hosted your Ant Media Server and did you host Enterprise Edition or Community Edition?

[chaaibz]

Community Edition

[chaaibz]

Community Edition

…

________________________________ De : Amarnath Thodupunoori ***@***.***> Envoyé : vendredi 19 juillet 2024 13:42 À : ant-media/Ant-Media-Server ***@***.***> Cc : chaaibz ***@***.***>; Mention ***@***.***> Objet : Re: [ant-media/Ant-Media-Server] Request a problem solution (Discussion #6509) @chaaibz<https://github.com/chaaibz> May I know on which cloud platform you have hosted your Ant Media Server and did you host Enterprise Edition or Community Edition? — Reply to this email directly, view it on GitHub<#6509 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/BIXMZVSJJAGVXTECYAVKHALZNEJV5AVCNFSM6AAAAABLETYNT2VHI2DSMVQWIX3LMV43URDJONRXK43TNFXW4Q3PNVWWK3TUHMYTAMBZGYYDENA>. You are receiving this because you were mentioned.Message ID: ***@***.***>

[amarantmeida]

Hi @chaaibz
Can you please confirm on which cloud platform you have hosted your Ant Media server.

[Mohit-3196]

I think it is Linode @amarantmeida

[amarantmeida]

@chaaibz If you have launched a new server, then you may have set the root password during the launch.
​
If not, then first you have to stop the server and set the root password. Check out the below link to reset the root password.
https://www.linode.com/docs/products/databases/managed-databases/guides/reset-root-password/
​
After this, please raise a ticket with us using this link- https://antmedia.io/ contact option. Once your root password is reset, please share your server's public IP and root password so I will reset the username and password for you.