Design reply functionality to communication channel

[bajiat]

First version of communication channel between consumers and managers allows consumers to send feedback, request etc. about APIs and managers to view the feedback.

User Interface

The discussions will appear within the feedback container, as a flat list at the bottom (threaded replies may be added later). The discussion will be date sorted.

Comment input

There will be an text input for adding a reply, which can later be refactored to show a modal dialogue or similar.

Comment display

Once comments are submitted, they will be displayed in a card-like frame, with the comment, user name, user photo, and timestamp (in time-ago format):

Design example(s)

The following designs may be freely adapted for our purposes:

• User comment example
• Comments list
• Recent comments admin panel - additional buttons to manage comments (e.g. may be shown for managers and comment authors)

Collection

The feedback discussion will be stored in a separate collection, called FeedbackDiscussion.

Schema

The FeedbackDiscussion collection will have the following schema:

• feedbackId - String - containing the ID of the related feedback document
• authorId - String - containing the ID of the discussion item Meteor User ID
• message - String - containing the message
• createdAt - Date - the Datetime when the discussion document was created

Publication(s)

The following publication(s) will be useful:

• relatedFeedbackDiscussion (feedbackId) - returns a collection pointer to feedback discussion documents that match the feedbackId parameter:

FeedbackDiscussion.find({feedbackId: feedbackId});

Subscription(s)

The publications will be used as template subscriptions:

• relatedFeedbackDiscussion - will be used on the Feedback template to populate the discussion thread

Co-pilot: @frenchbread

[brylie]

Work ongoing in feature/feedback-discussion branch.

[brylie]

@apinf/design @apinf/developers please review the issue summary. @kyyberi please also review. I will begin work on this feature soon.

[bajiat]

@brylie Would it be possible to have a wireframe sketch to show how you are planning to combine / reuse the available designs you have found?