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[ENH] Products QA System #58

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app-generator opened this issue May 31, 2024 · 0 comments
Open

[ENH] Products QA System #58

app-generator opened this issue May 31, 2024 · 0 comments
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enhancement New feature or request

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app-generator commented May 31, 2024

Authenticated users are able to ask questions regarding a product

This is different from the support system and aims to extract a useful and specific QA section for each product.

Here is the flow:

  • The guest user clicking on Ask a Question is invited to signIN
  • Authenticated users are able to ask a question
  • SUPERUSER provides an answer
  • SUPERUSER can mark question to be public
  • Public questions are added to the product page in the Q&A Section

By default the state is OPEN. The superusers can operate on the ticket, reply, and change state. Allowed states are:

  • OPEN - feedback is needed from AppSeed stuff
  • CLOSED - the question was answered

The superuser dashboard will have a menu item for this flow, filters & search.

@mominur-helios please take a look.

TY!

@app-generator app-generator added the enhancement New feature or request label May 31, 2024
@app-generator app-generator changed the title Products QA System [ENH] Products QA System Jun 6, 2024
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