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Mail crashes with 1.0 version of MailTrackerBlocker from Appstore #202

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paulcorn opened this issue Jul 21, 2023 · 10 comments
Closed

Mail crashes with 1.0 version of MailTrackerBlocker from Appstore #202

paulcorn opened this issue Jul 21, 2023 · 10 comments

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@paulcorn
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I use MacBookPro (intel 2020) with Ventura 13.4.1 (c).
Mail crashes on opening with 1.0 version of MailTrackerBlocker from Appstore
@apparition47
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Thanks for reporting. Someone else reported a similar crash. In his case, he had the old mail plugin enabled as well. Do you happen to have that enabled/installed? One thing that seems to solve a lot of issues is doing a complete index rebuild. Could you please try that?

@paulcorn
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paulcorn commented Jul 22, 2023 via email •
edited by apparition47
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@apparition47
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If possible, could you post the crash report? You have to hit Report... then copy and paste the text under Problem Details and System Configuration.

Looks like this:

@paulcorn
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paulcorn commented Jul 22, 2023 via email •
edited by apparition47
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@apparition47
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Thanks. With Mail closed, I suggest going to your Applications folder and deleting MailTrackerBlocker (to disable it and allow you to use Mail) for the time being. Still looking into this issue

@paulcorn
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paulcorn commented Jul 24, 2023 via email •
edited by apparition47
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@apparition47
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apparition47 commented Jul 24, 2023 •
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Hi Paul, can you email me directly so I can have you try a new version? I may have fixed it but I'm not able to confirm.

@apparition47
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Alternatively, you can definitely use 0.7.16 for the time being since it's quite mature at this point.

@paulcorn
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paulcorn commented Jul 25, 2023 via email •
edited by apparition47
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@apparition47
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Thanks for your patience. Please try 1.0.1 and let me know how it is.

Going to close this thread. If you continue to have issues, definitely reopen on the new project page for the App: https://github.com/apparition47/MailTrackerBlockerApp

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@apparition47 @paulcorn