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Arduino IDE infected #6250

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elyssam13 opened this issue May 1, 2017 · 4 comments
Closed

Arduino IDE infected #6250

elyssam13 opened this issue May 1, 2017 · 4 comments

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@elyssam13
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Hi,
I just tried to download the lastest version of Arduino IDE and my antivirus is showing that it is infected. I am not allowed to have infected software on my work computer but need to use Arduino. Hopefully someone can resolve this issue.

@facchinm
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facchinm commented May 2, 2017

Hi @elyssam13, where did you download the IDE from? The only place is https://www.arduino.cc/en/Main/Software . Double check the "checksums" to make sure the download is not corrupted. If the problem persists, please write here your computer specifications (Antivirus version, Windows version etc..)

@facchinm facchinm added the Waiting for feedback More information must be provided before we can proceed label May 2, 2017
@elyssam13
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Hi @facchinm, yes that is where I went to download IDE from. Could you tell me how to check the "checksums". I am currently not allowed to have the download in any form on my computer. This is the message I am getting from symantec endpoint protection antivirus. I have windows 7 enterprise. I am not super computer savvy so I don't know what other computer specifications you would like. Just let me know and I'll tell you.
arduino error.docx

@PaulStoffregen
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PaulStoffregen commented May 2, 2017

The many anti-virus programs occasionally have false positive detection for non-infected files. Usually the vendor fixes the problem after a few days, on their next update.

I downloaded arduino-1.8.2-windows.exe from the website, just now. The MD5 and SHA512 match. I also did a full compare of the file against a copy I downloaded on March 22. They are identical. I did this download and check on a Linux system, so no Windows malware could be at play during my checking.

This file is almost certainly not infected with malware. The problem is almost certainly a bad update to your anti-virus software. This sort of bad update is a regular problem. It's so common that anti-virus vendors have web pages for reporting false positives.

@facchinm
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facchinm commented May 3, 2017

The "problem" found by Synantec Endpoint is WS.Reputation.1 which is not an indication of a virus but a reputation system. I contacted Symantec to ease the whitelisting 🙂

@facchinm facchinm closed this as completed May 3, 2017
@ghost ghost removed the Waiting for feedback More information must be provided before we can proceed label May 3, 2017
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