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Lost RF on one node after upgrading to nightly build 20231211-d697fc0 #1008

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CoolAEW opened this issue Dec 11, 2023 · 18 comments
Closed
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Lost RF on one node after upgrading to nightly build 20231211-d697fc0 #1008

CoolAEW opened this issue Dec 11, 2023 · 18 comments
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bug Something isn't working

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@CoolAEW
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CoolAEW commented Dec 11, 2023

Describe the bug

After upgrading to 20231211-d697fc0 one of my 2 nodes lost contact on RF.
Both nodes are Ubiquiti NanoBeam AC Gen2 and are fairly similar in setup, both linking to 1 node each on RF and have DtD connection between them. Only one node have lost RF, the other works.

  • Does this issue still occur on the latest version? (Required)
    Does not occur on 3.23.12, only nightly

Expected behavior

Normal upgrade with functioning links

Screenshots

image
image

Additional context

None

@CoolAEW CoolAEW added the bug Something isn't working label Dec 11, 2023
@aanon4
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aanon4 commented Dec 11, 2023

What does the neighbor information look like?

@CoolAEW
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CoolAEW commented Dec 11, 2023

LA3T-20-1 (Problem node)
image
LA3T-20-2 (Working node)
image

I should add that reverting to 3.23.12 fixes the issue, but I have reinstalled nightly for testing

@aanon4
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aanon4 commented Dec 11, 2023

So, when working, these nodes should show the identical stuff?

@CoolAEW
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CoolAEW commented Dec 11, 2023

No, they link with one node each plus the DtD, I expect to see a link to "LA3T-26" from "LA3T-20-1"

@aanon4
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aanon4 commented Dec 11, 2023

When you restore 3.23.12.0 (I assume you will) could you post the same data? Also, if you could post the support data for the problem node both with nightly and with 12 that would be helpful too.

@CoolAEW
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CoolAEW commented Dec 11, 2023

@aanon4
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aanon4 commented Dec 12, 2023

Thanks.
Two things. First, it would be really interesting to know what kind of hardware is on the other end of the link which works, and the one which doesnt.
Second. Could you try the next nightly build? This uses the same radio firmware as the release; the current nightly does not. It would be good to see if that's the issue here.

@CoolAEW
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CoolAEW commented Dec 12, 2023

Both remote nodes are Ubiquiti NanoBridge M5
I'll try the next nightly when it's released.

Also, here's the support data from the node which is currently working with the current nightly build.
supportdata-LA3T-20-2-NIGHTLY-202312121620.gz

@aanon4
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aanon4 commented Dec 12, 2023

Thanks.
A new nightly should be available to test.

@CoolAEW
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CoolAEW commented Dec 12, 2023

Loaded the newest nightly and that seems to have resolved the issue.

@aanon4
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aanon4 commented Dec 13, 2023

Could I send you a custom build to also try?

@CoolAEW
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CoolAEW commented Dec 13, 2023

Yes, send it over and I'll download it later today

@aanon4
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aanon4 commented Dec 13, 2023

aredn-kn6plv-wireless-mon-ac-e7181b73-ath79-generic-ubnt_nanobeam-ac-gen2-squashfs-sysupgrade.bin.zip

Give this a try when you have a moment. Please give it 5 minutes (ie plenty of time) to make a connection after it reboots on the node previously not connecting over wifi.

There's a bug in the firmware for Mikrotik which requires some workarounds in AREDN to make it connect when it initially fails. As this Ubiquiti firmware also comes from the same provider, it's possible it has the same bug. I've enabled the workaround here to test this idea. Thanks for helping out - much appreciated.

@CoolAEW
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CoolAEW commented Dec 13, 2023

Ok, tried the build now and gave it 20mins, but it still haven't connected to the remote node. It shows up in the mesh status list, but only with IP. On the neighbours list it shows as Idle.
image
image
supportdata-LA3T-20-1-202312132349.gz

@aanon4
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aanon4 commented Dec 13, 2023

Thanks. I guess this firmware isn't viable then.

@aanon4
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aanon4 commented Dec 14, 2023

If you have a moment to try today's nightly on your nodes, that'd be fantastic.

@CoolAEW
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CoolAEW commented Dec 14, 2023

20231214-b2fb79d?
I just installed it, it works.

@aanon4
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aanon4 commented Dec 14, 2023

Yes, and thanks. I'll close this now.

@aanon4 aanon4 closed this as completed Dec 14, 2023
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