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Account recover (email no longer available!) #460

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vsoch opened this issue Dec 12, 2021 · 2 comments
Closed

Account recover (email no longer available!) #460

vsoch opened this issue Dec 12, 2021 · 2 comments

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@vsoch
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vsoch commented Dec 12, 2021

Hi Marcin! I'm user https://asciinema.org/~vs on asciinema.org, and I left Stanford at the beginning of 2021 and no longer have my vsochat [at] stanford email. I can prove that I own the account because my computer is still logged in and I just uploaded https://asciinema.org/a/FMQaYHfyBFwLtpKFl1vLYZLWz (and then realized in terror I can't login to customize because my stanford email doesn't exist!) Would it be possible to update my email so I don't lose my account? I'm happy to upload any niche assinema to prove that I own the original auth. Thank you!

@vsoch
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vsoch commented Apr 23, 2023

Hi! Me again. I am again having weirdness with my account - I was able to upload OK https://asciinema.org/a/pF0bMz1uMO8ToqKRcpi7vJ0T3 but since the browser logged me out, I can't edit/ change the status. The click of the link to login seems to not be sending any email, so either my email was never changed from the old stanford one, or there is a bug / delay of some kind. Please help! I don't want to lose my account!

@ku1ik
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ku1ik commented Apr 23, 2023

There was an issue with email delivery in last few days which I hopefully solved by now. Please try again. Let me know if you're good.

@ku1ik ku1ik closed this as completed Apr 25, 2023
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