Issue in new stallation - Shows 404 error

[johnmerslin]

Installed on Ubuntu with php 8.1

[rratsun]

I think you've configured the web server incorrectly. Please, read https://help.atrocore.com/installation-and-maintenance/installation.

[johnmerslin]

Hi, I have now moved the entire files to the root folder of the server. https://wa.pixelsoft.in/
Still getting the error.
my other application runs on the same server is working fine.

[johnmerslin]

what is the method to enable the error logs ?

[rratsun]

Try to enable mod_rewrite as it discribed here https://help.atrocore.com/installation-and-maintenance/installation#1-installing-apache-and-u

[rratsun]

In the next screenshot you can see that system can't get translations because of incorrect configuration of webserver.

[johnmerslin]

Hi just verified the console

mod_rewrite - > is already enabled

api/vi folder is missing in the installation folder.. -> how to get it

[johnmerslin]

and here is the folder write permission list view

[rratsun]

.htaccess file needs to be in the project folder too

[johnmerslin]

yes its presented in the root folder.

[AnnZast]

Hello,

From your screenshot we see that the problem is in the server configuration or in the incorrect installation or transfer of the project. Please, follow the instructions in the documentation and it will work. If you have any difficulties, you can purchase a package to install the project and our specialists will configure everything for you https://store.atrocore.com/en/installation-service/20159

[johnmerslin]

Hi thanks for the details on the support service. I will take this with the client and revert.

[johnmerslin]

Hi, the client is not within budget for taking the installation service.

can you please clarify the below things to solve this installation issue?

the server is running on Godaddy VPS server

• 2 CPU with 4 GB RAM.
• OS Ubuntu 22
• PHP 8.1

The steps in the Atrocore Installation are tried and all the steps going well. But still getting this 404 error.

is it possible to provide a link to download and extract the code instead of Git installation process?

[johnmerslin]

hi can you please clarify the above query

[rratsun]

Installation process discribed in the documentation. I had written you before that the problem is in server configuration. What exactly is hard to define via chatting. Try reading the documentation again, you may have missed something.