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This extension adds an extra action in your actions menu, named "ReplyWithMail". This action uses the mailto: HTML tag to generate a base mail structure, so that you can reply using your native email client instead of RT's WebUI. Works with Perl 5

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averkios/RT-Extension-ReplyWithMail

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NAME

RT-Extension-ReplyWithMail - Reply to the ticker using your default mail client

DESCRIPTION

This extension adds an extra action in your actions menu, named "ReplyWithMail". This action uses the mailto: HTML tag to generate a base mail structure, so that you can reply using your native email client instead of RT's WebUI

RT VERSION

Works with RT 5.0.2, 5.0.3

INSTALLATION

perl Makefile.PL
make
make install
    May need root permissions

Edit your /opt/rt4/etc/RT_SiteConfig.pm
    Add this line:

        Plugin('RT::Extension::ReplyWithMail');

Clear your mason cache
        rm -rf /opt/rt5/var/mason_data/obj

Restart your webserver

AUTHOR

Averkios

All bugs should be reported via email to
    bug-RT-Extension-ReplyWithMail@rt.cpan.org
or via the web at
    http://rt.cpan.org/Public/Dist/Display.html?Name=RT-Extension-ReplyWithMail

LICENSE AND COPYRIGHT

This software is Copyright (c) 2021 by Averkios

This is free software, licensed under:

  The GNU General Public License, Version 2, June 1991

About

This extension adds an extra action in your actions menu, named "ReplyWithMail". This action uses the mailto: HTML tag to generate a base mail structure, so that you can reply using your native email client instead of RT's WebUI. Works with Perl 5

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