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Amplify Studio is not opening #721

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supersonic16 opened this issue Nov 12, 2022 · 7 comments
Closed

Amplify Studio is not opening #721

supersonic16 opened this issue Nov 12, 2022 · 7 comments
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bug An issue which has been identified as a bug login issues when logging into studio studio-backend An issue that needs to be tracked by Studio Backend team

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@supersonic16
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Hi Team,

Need your urgent assistance as Amplify Studio is not opening. Please refer to the image below:
ss

thanks.
@anthony-dupont
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Same issue here, could you please help us

@johnpc
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johnpc commented Nov 21, 2022

I'm seeing a spike in DefineAuthChallenge invocation failed due to error AccessDeniedException. for your app id in the screenshot. It also looks like you've been able to successfully sign in since. Did this error resolve itself after some time?

@johnpc
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johnpc commented Nov 21, 2022

If you signed in via the "Launch Studio" button in the AWS Console, were you authenticated in the AWS Console with a role that had AdministratorAccess-Amplify policy attached?

@anthony-dupont
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problem for us amplify studio is trying to connect through a Cognito pool client id that does not exists.
No user pool were removed from our side.

@johnpc
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johnpc commented Nov 23, 2022

@anthony-dupont can you share your app id? I can look into what might have happened there.

To unblock yourself, you can always reset your Studio authentication by disabling / re-enabling Studio in Amplify Studio settings in the AWS Amplify console.

@johnpc johnpc mentioned this issue Nov 23, 2022
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3 tasks
@ykethan ykethan added pending-triage An issue that is pending triage pending-response An issue is pending response from the issue requestor labels Nov 30, 2022
@Milan-Shah Milan-Shah added studio-ui An issue that needs to be tracked by Studio Console team and removed admin-login labels Dec 2, 2022
@hein-j hein-j added bug An issue which has been identified as a bug studio-backend An issue that needs to be tracked by Studio Backend team and removed pending-triage An issue that is pending triage studio-ui An issue that needs to be tracked by Studio Console team labels Dec 7, 2022
@ykethan ykethan removed the pending-response An issue is pending response from the issue requestor label Jan 20, 2023
@ykethan ykethan added the login issues when logging into studio label Feb 10, 2023
@ykethan
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ykethan commented Feb 17, 2023

Closing due to issue age.

@ykethan ykethan closed this as completed Feb 17, 2023
@CloudInnovator
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@ykethan Has this issue been fixed? I am facing the same problem today. I didn't have the same problem yesterday

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bug An issue which has been identified as a bug login issues when logging into studio studio-backend An issue that needs to be tracked by Studio Backend team
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@johnpc @Milan-Shah @letsbelopez @supersonic16 @hein-j @ykethan @anthony-dupont @CloudInnovator