Closed Caption doesn't show on iOS

[StephanieTM]

Hi, I'd like to report an issue.

• A reproducible test case or series of steps
  Start the project and open it on an iPhone (I can reproduce it on iOS 16.1 Safari, Chrome, and Firefox).
  The CC doesn't show at all.

• The version of our code being used
  master branch (commit f0a6cc13ef0ff1e51e68538d60da9adb33499bac)

• Any modifications you've made relevant to the bug
  None

• Anything unusual about your environment or deployment
  None

I encountered this issue when using amazon-ivs-player but found little information about it. Any help would be appreciated.

[slee-aws]

Hello, thank you for this report. We have been able to reproduce the issue and are investigating.

[slee-aws]

@StephanieTM this issue should be resolved on the master branch. Note that on iOS, captioning is handled by the native iOS video controls and not all features may be available. More details are described in the PlayerSDK Known Issues and Workarounds page.

To use custom controls to enable and disable captions on iOS, you may want to consider using the JWPlayer integration or VideoJS integration.