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Using the SIPREC with Amazon Chime SDK Voice Connector and Live Call Analytics Demo

Diagram

Configuring Voice Connector with SIPREC

SIPREC connectivity to Amazon Chime SDK Voice Connector offers a way to leverage your existing infrastructure with the features demonstrated here. Amazon Chime SDK Voice Connector endpoints use public IP addresses, so your SBC must allow one-way, outbound connectivity to a range of these IPs defined here. This deployment includes an option to configure an Amazon Chime SDK Voice Connector with streaming to be used as a SIPREC endpoint. Additionally, more information can be found here. A comma separated list of CIDR blocks (limit 10) can be entered that will be configured on the Amazon Chime SDK Voice Connector. These CIDR blocks must be public ranges and between a /27 and /32 in size.

SBC Configuration Examples

  • CUBE Configuration Example

  • NOTE - Configure the SBC to use the RFC 7865 standard for SipRec Recording Metadata. (Failure to do so can result in missing or erroneous caller channel identification).

  • NOTE: If using Audiocodes, be sure to set BrokenConnectionMode to ignore to avoid premature call ending due to Mute or Hold. Audiocodes