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Responses marked by the user with Thumbs up/down are reported in both Kibana widgets: Positive/negative feedback #659

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cristi-constantin opened this issue Nov 10, 2023 · 2 comments
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@cristi-constantin
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I have my Thumbs up/down utterances marked to create Lex intents. I then played with four questions from the questions bank and marked two answers with thumbs up and the other two - with thumbs down. When I check the Kibana dashboard and click on 'Inspect' of both 'Positive feedback' and 'Negative feedback', I see all of my four questions in the sliding window. I expected to see just two of them on the 'Inspect' of 'Positive feedback' and the other two on the 'Negative feedback.'

Am I doing it wrong, or is it a bug?

@marcburnie marcburnie self-assigned this Nov 10, 2023
@marcburnie
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Hi @cristi-constantin, there is a typo in the Kibana dashboard. The syntax is incorrect in the DQL query
feedback=correct should be feedback:correct. You can edit this yourself from the Kibana dashboard by clicking 'Edit' on the top right and clicking the gear icon and 'Edit Visualization' in both positive and negative visualizations. Replace both = with :. See example screenshot below:

image

We'll have this fixed in the next minor release.

@cristi-constantin
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Confirmed as fixed, If I change that manually.

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