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GLIBC_2.34' not found (required by /host/lib/liblarod.so.1) error with Q1615 MK III (AXIS OS version 10.11.65) #28

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vivekatoffice opened this issue May 11, 2022 · 2 comments · Fixed by AxisCommunications/acap-computer-vision-sdk#26 or AxisCommunications/acap-runtime#7
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@vivekatoffice
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vivekatoffice commented May 11, 2022

Describe the bug

pose-estimator-with-flask example not working with Q1615 MM III (AXIS OS version 10.11.65)

To reproduce

Follow the readme file from this project
$ export ARCH=armv7hf
$ export CHIP=tpu
$ export AXIS_TARGET_IP=192.168.50.114
$ export DOCKER_PORT=2375
$ export APP_NAME=acap4-pose-estimator-python
$ export MODEL_NAME=acap-dl-models
$ docker -H tcp://$AXIS_TARGET_IP:$DOCKER_PORT system prune -af
$ docker build . -t $APP_NAME --build-arg ARCH
$ docker save $APP_NAME | docker -H tcp://$AXIS_TARGET_IP:$DOCKER_PORT load
$ docker build . -f Dockerfile.model -t $MODEL_NAME --build-arg ARCH
$ docker save $MODEL_NAME | docker -H tcp://$AXIS_TARGET_IP:$DOCKER_PORT load
$ docker-compose -H tcp://$AXIS_TARGET_IP:$DOCKER_PORT --env-file ./config/env.$ARCH.$CHIP up

Screenshots

image

Same error with minimal-ml-inference example:

image
Same error with object-detector-cpp:
image

Environment

  • Axis device model: [Q1615 Mk III]
  • Axis device firmware version: [10.11.65]
  • Stack trace or logs:
    /usr/bin/acap_runtime: /lib/arm-linux-gnueabihf/libc.so.6: version `GLIBC_2.34' not found (required by /host/lib/liblarod.so.1)
  • OS and version: [Ubuntu 20.04 LTS]
@vivekatoffice vivekatoffice added the bug Something isn't working label May 11, 2022
@vivekatoffice vivekatoffice changed the title pose-estimator-with-flask example not working with Q1615 MM III (AXIS OS version 10.11.65) GLIBC_2.34' not found (required by /host/lib/liblarod.so.1) error with Q1615 MM III (AXIS OS version 10.11.65) May 11, 2022
@vivekatoffice vivekatoffice changed the title GLIBC_2.34' not found (required by /host/lib/liblarod.so.1) error with Q1615 MM III (AXIS OS version 10.11.65) GLIBC_2.34' not found (required by /host/lib/liblarod.so.1) error with Q1615 MK III (AXIS OS version 10.11.65) May 11, 2022
@mikaelli-axis
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Thanks for the report, we're looking into what is causing this. If possible, try falling back to FW 10.10 to see if this resolves the issue for you.

@vivekatoffice
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Thank you for suggesting the old firmware. It is working with AXIS OS 10.10.69.

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Labels
bug Something isn't working
2 participants