Recording file is empty

[jeyapandian007]

Hi, i am using

"@azure/communication-calling": "^1.4.4" followed the VS/ Sample client Solution and created implemented.

All working fine but in BLOB storage the MP4 is empty (black screen), no audio also. how can i troubleshoot this issue ?

Regards.

[mgamis-msft]

Hi @jeyapandian007, thanks for filing this issue. We are looking into it now.

[prprabhu-ms]

This project does not have a sample that showcases the Azure Communication Services call recording feature.

That feature is still in public preview.

Thanks for giving it a go! I'd recommend asking any related questions with Azure Communication Services tag Microsoft Q&A as there are folks with relevant experience in that community.

[apvarana]

Hi, i am using

"@azure/communication-calling": "^1.4.4" followed the VS/ Sample client Solution and created implemented.

All working fine but in BLOB storage the MP4 is empty (black screen), no audio also. how can i troubleshoot this issue ?

Regards.

Hi
Did it finally work, we are not able to retrieve the recording. What are the exact steps to be followed for recording, what configurations are required for event grids