v1.7.0 Public Beta, Windows 10, Login impossible Blank login screen

[rainbowat]

Bambu Studio Version

1.7.0

Where is the application from?

Bambu Lab github releases

OS version

Windows 10

Additional system information

No response

Printer

Bambu Lab X1

How to reproduce

I just clicked login and Blank login screen

Actual results

Blank login screen

Expected results

login screen

Project file & Debug log uploads

Checklist of files to include

• Log file
• Project file

[bambu123]

This maybe a network problem. Please try again some time later.

[seler]

I have exactly the same issue in v1.7.0 Public Beta 2. Also, it does not see my printer in LAN (without login).

Bambu Studio Version: v1.7.0 Public Beta 2
OS version: Windows 10
Printer: Bambu Lab P1S

[rainbowat]

After two weeks, no change
It still doesn't work for me.

[seler]

@rainbowat I was able to overcome the problem by downgrading to 1.6, logging in there and then upgrading back to 1.7.

[rainbowat]

@rainbowat I was able to overcome the problem by downgrading to 1.6, logging in there and then upgrading back to 1.7.

I just started using orca-slicer

[bambu123]

Please try rename the data folder "%APPDATA%\BambuStudio" and let it to init a refresh start.

[rnunez24]

I'have same isue 1.7.1.62 version.

[bambu123]

I'have same isue 1.7.1.62 version.

Please send me the log files.
Remove cache directory %LOCALAPPDATA%\BambuStudio\EBWebView and retry.

[rnunez24]

debug_Fri_Aug_04_11_40_42_3712.log.0.txt

Cache deleted and retryed.
Uninstalled and reinstalled tried

[rnunez24]

Solved: in preparation view an advertisement of network plugin appears.

Installed & now the login works.

[arnrist]

I experienced the same issue, but different resolution. Placing a comment here in case there is something to do in the application - or other have the same issue.
In my case the network plugin were installed.
First install on a windows 10 PC.
Version 1.7.2.51.

In my case the "Language" was not selected in the General Settings.
After I went to Preferences and selected the language, I was immediately able to get the login screen.

I had tried multiple settings before this, including reinstalling the application, checking the firewall settings, verifying the Network plugin etc.
The language setting fixed it for me.

[bambu123]

I experienced the same issue, but different resolution. Placing a comment here in case there is something to do in the application - or other have the same issue. In my case the network plugin were installed. First install on a windows 10 PC. Version 1.7.2.51.

In my case the "Language" was not selected in the General Settings. After I went to Preferences and selected the language, I was immediately able to get the login screen.

I had tried multiple settings before this, including reinstalling the application, checking the firewall settings, verifying the Network plugin etc. The language setting fixed it for me.

@arnrist Thank you for your solution. To fix this problem totally, could you please send me your logs for analyzing?

[bambu123]

Fixed in v1.8.2.