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The user is locked #79

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cicklow opened this issue May 2, 2022 · 1 comment
Open

The user is locked #79

cicklow opened this issue May 2, 2022 · 1 comment
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good first issue Good for newcomers

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@cicklow
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cicklow commented May 2, 2022

i give that error "The user is locked", how to unlock the user? i put off 2fa, fingerprint, and get the same error.
@kaleofr kaleofr mentioned this issue Sep 2, 2022
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@kaleofr
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kaleofr commented Sep 2, 2022

I had this error because my password was not the good one.
You have to give the password of you ezviz accound, not the one on the camera/qr code.
Wait at least half an hour without request to have your accound unlocked.

Regards.

@RenierM26 RenierM26 added the good first issue Good for newcomers label Aug 20, 2023
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@cicklow @kaleofr @RenierM26