Audio problem on Steam Deck #7447

joishere · 2022-11-07T10:16:54Z

Hello,
On Steam Deck, tested with the last Beta (2022/11/05 19:56) :
There is a problem with the audio.
The two speakers play sound from the same side of the audio channel (the left). The right one is muted.
To reproduce the problem, just find a sound file that plays left and then right: when it plays left, you can hear both speakers, when it plays right, you can't hear anything.

liberodark · 2022-11-08T08:31:21Z

Hi,

On the same version have no issue about the sound. Have retry for your issue and i can reproduce now.
Im going to try on other steam deck.

You can run batocera-audio list & batocera-audio list-profiles

Best Regards

joishere · 2022-11-08T08:57:31Z

Hi,

On the same version have no issue about the sound. Have retry for your issue and i can reproduce now. Im going to try on other steam deck.

You can run batocera-audio list & batocera-audio list-profiles

Best Regards

Hi,
Not at home at the moment, I'll do this tonight.
For information, here is the mp3 file I use to test (not mine, found using google) :
http://www.aoakley.com/articles/stereo-test.mp3

liberodark · 2022-11-08T08:59:49Z

Thank you im retry with your mp3 file;
That work too for me.

joishere · 2022-11-08T09:06:11Z

Thank you im retry with your mp3 file; That work too for me.

You hear when it tests the right side ?

liberodark · 2022-11-08T10:13:20Z

Hi @nadenislamarre Have check with Modhack have this issue too.
You can confirm on your side with your Steam Deck ?

liberodark · 2022-11-08T10:34:13Z

Steam Deck Model OK

[root@BATOCERA /userdata/system]# batocera-audio list-profiles
auto auto
output:hdmi-stereo@alsa_card.pci-0000_05_00.1 HD-Audio Generic Digital Stereo (HDMI) Output
pro-audio@alsa_card.pci-0000_05_00.1 HD-Audio Generic Pro Audio
pro-audio@alsa_card.pci-0000_05_00.6 HD-Audio Generic Pro Audio

[root@BATOCERA /userdata/system]# batocera-audio list
auto auto
alsa_output.pci-0000_05_00.1.hdmi-stereo Renoir Radeon High Definition Audio Controller Digital Stereo (HDMI)

Steam Deck Model KO (Sound issue)

[root@BATOCERA /userdata/system]# batocera-audio list-profiles
auto auto
pro-audio@alsa_card.pci-0000_04_00.1 HD-Audio Generic Pro Audio
pro-audio@alsa_card.pci-0000_04_00.5-platform-acp5x_mach.0 acp5x Pro Audio

[root@BATOCERA /userdata/system]# batocera-audio list
auto auto
alsa_output.pci-0000_04_00.5-platform-acp5x_mach.0.pro-output-0 Raven/Raven2/FireFlight/Renoir Audio Processor Pro
alsa_output.pci-0000_04_00.5-platform-acp5x_mach.0.pro-output-1 Raven/Raven2/FireFlight/Renoir Audio Processor Pro 1

joishere · 2022-11-08T19:06:23Z

My Steam Deck (512GB) - KO :

[root@BATOCERA-DECK /userdata/system]# batocera-audio list
auto auto
alsa_output.pci-0000_04_00.5-platform-acp5x_mach.0.pro-output-0 Raven/Raven2/FireFlight/Renoir Audio Processor Pro
alsa_output.pci-0000_04_00.5-platform-acp5x_mach.0.pro-output-1 Raven/Raven2/FireFlight/Renoir Audio Processor Pro 1
[root@BATOCERA-DECK /userdata/system]# batocera-audio list-profiles
auto auto
pro-audio@alsa_card.pci-0000_04_00.1 HD-Audio Generic Pro Audio
pro-audio@alsa_card.pci-0000_04_00.5-platform-acp5x_mach.0 acp5x Pro Audio

joishere · 2022-11-11T06:55:08Z

Updated to beta "2022/11/09 19:32", same problem.

nadenislamarre · 2022-11-13T20:54:12Z

i've found nothing on my side.
is it however reallhy a problem ? i play wihtout getting the issue.

joishere · 2022-11-14T06:55:01Z

Thank you @nadenislamarre for watching.

Yes, this is really a problem.
There is a whole side of the stereo missing.
On most machines this may not be too noticeable, but on the Amiga for example, which has 100% stereo separation (in real life and on the libretro cores), half the music is missing.

joishere · 2022-11-18T09:16:12Z

2022/11/16 23:38 : same problem

joishere · 2022-11-18T09:46:48Z

i've found nothing on my side. is it however reallhy a problem ? i play wihtout getting the issue.

@nadenislamarre you play without issue because not all steam deck are affected.

nadenislamarre · 2022-11-18T12:16:36Z

i reproduce. however, i've not found why this happen.

ldu71 · 2022-11-19T16:17:31Z

Hello there,

Brand new to the community, but long time user of Batocera.

Received my Steam Deck 512Gb 2 days ago, and I'm having sound issues as well.

[root@BATOCERA-DECK /userdata/system]# batocera-audio list
auto auto
alsa_output.pci-0000_04_00.5-platform-acp5x_mach.0.pro-output-0 Raven/Raven2/FireFlight/Renoir Audio Processor Pro
alsa_output.pci-0000_04_00.5-platform-acp5x_mach.0.pro-output-1 Raven/Raven2/FireFlight/Renoir Audio Processor Pro 1
[root@BATOCERA-DECK /userdata/system]# batocera-audio list-profiles
auto auto
pro-audio@alsa_card.pci-0000_04_00.1 HD-Audio Generic Pro Audio
pro-audio@alsa_card.pci-0000_04_00.5-platform-acp5x_mach.0 acp5x Pro Audio

so, KO model.

I didn't really had the chance to get the "no right channel" issue as I have a cracking noise all the time as soon as the Steam Deck is producing sound (splash video, theme background music, anything). I can disable this by turning off all the sounds in the menus, but it's directly there when launching a game. And it doesn't stop directly if I quit the game, it stays for about 1 minutes.

As I'm totally new to the Steam Deck and still discovering it, I already tried enabling and disabling many things in the BIOS, as well as tried many different supports for installation, thinking it might be a speed problem (microSD A1 and A2, from USB stick, from internal SSD) but no luck right now :( Then I've found this topic, which make me think the latest revision of Steam Deck may have definately something different looking at OK and KO outputs.

Remind me of that old "hanging note" bug on Sound Blaster cards when using MIDI devices with DSP higher than v4.05 :D

nadenislamarre · 2022-11-19T16:52:58Z

can you :

connect on batocera via ssh
run : alsamixer
choose f6, then acp5x
with arrows keys, you can change the mixers. As you can notice, the steamdeck has a lot of them (more than 60 !). probably one is to change to avoid this sound. can you try to find it please ?

ldu71 · 2022-11-19T17:34:25Z

Ok, looks like this is also related to the right side issue.

I've disabled everything on both sound cards "HD audio generic" (only 4 S/PDIF for this one) and "acp5x" ("OO" to "MM"). I've put every sliders to 0 on "acp5x" and the only sliders that look to have some effect are Left Digital PCM (dB Gain) and Right Digital PCM (dB Gain). Or I thought they were. If I slide down the right one, no more sound at all, even with Left Digital PCM set to 100 (dB gain: 12,00), meaning no music, but no cracking sound neither.

If I can test anything else, please let me know. I'll try to do my best (not very good with Linux, but with the right informations, I can do a lot).

Forgot to say : of course when screen fade with screen saver or power saving, no sounds or music, and no more cracking. Don't know if this is revelant or not.

(petit aparté : bonjour Nicolas, je ne sais pas si c'est permis ici, mais pour la compréhension, je suis francophone de Belgique. Avec votre prénom et votre localisation, je suppose que vous parlez aussi français :D. Peut-être plus simple de communiquer ainsi ?)

joishere · 2022-11-20T13:12:11Z

With a headset plugged into the jack, there is no problem, I can hear the right side correctly!

@ldu71 : je crois que tout le monde parle français dans ce fil, après je ne connais pas les règles, s'il faut obligatoirement s'exprimer en anglais ou pas....

nadenislamarre · 2022-11-20T13:49:22Z

people read feom around the world. english is preferable to share with others.

ldu71 · 2022-11-20T15:46:20Z

ok guys, no prob. If I can help further with more tests, let me know.

ldu71 · 2022-11-23T10:28:05Z

Problem still present using latest build batocera-x86_64-36-20221122.img

dmanlfc · 2022-12-14T07:25:27Z

@ldu71 - try this build here: https://drive.google.com/drive/folders/1_bqmR7CoZ78i7DolYt5b-RRqB5c-LPyN?usp=share_link

then boot into your steamdeck & via ssh do the following:
mount -o remount,rw /boot
echo intel-dsp-config=sof >> /boot/batocera-boot.conf
mount -o remount,r /boot
reboot

see if that improves audio.

joishere · 2022-12-14T15:12:40Z

@ldu71 - try this build here: https://drive.google.com/drive/folders/1_bqmR7CoZ78i7DolYt5b-RRqB5c-LPyN?usp=share_link

then boot into your steamdeck & via ssh do the following: mount -o remount,rw /boot echo intel-dsp-config=sof >> /boot/batocera-boot.conf mount -o remount,r /boot reboot

see if that improves audio.

@dmanlfc : thank you, tested, but not better 😢

dmanlfc · 2022-12-14T23:10:13Z

Ok thanks for confirming

ldu71 · 2022-12-15T14:44:06Z

Nope, unfortunately. Still awful sound :(

dmanlfc · 2022-12-21T12:49:27Z

@joishere / @ldu71

Please try again - same link as above, however once installed do this via terminal / ssh:

nano /etc/modprobe.d/intel-dsp.conf
edit the line options snd-intel-dspcfg dsp_driver=1 & set it to options snd-intel-dspcfg dsp_driver=3
save & exit, then type batocera-save-overlay
then reboot

let me know...

joishere · 2022-12-22T09:24:56Z

@joishere / @ldu71

Please try again - same link as above, however once installed do this via terminal / ssh:

nano /etc/modprobe.d/intel-dsp.conf edit the line options snd-intel-dspcfg dsp_driver=1 & set it to options snd-intel-dspcfg dsp_driver=3 save & exit, then type batocera-save-overlay then reboot

let me know...

@dmanlfc
It was already set to 3.
So I tried setting to 1 but it seems that "batocera-save-overlay" doesn't save this file.

dmanlfc · 2022-12-22T09:32:25Z

Already set to 3? the default is 1...
batocera-save-overlay doesn't save this file leads me to believe you have much bigger problems as it should...
can you confirm /etc/init.d/S06audio doesn't write to this file

calgon2000 · 2023-01-30T01:10:57Z

Hello there. I have the same problem mentionned in this thread: Amiga sound is only mono on my Steam Deck which is quite annoying. Is there anything new about that? Thanks

LouisCypher93 · 2023-02-08T22:41:30Z

Hi i have the same issue with my steam deck and amiga with Batocera. The sourd is good with the headset but just in mono with the speakers have you find a solution ? Thanks for your help

calgon2000 · 2023-02-10T03:31:40Z

Can't remember exactly how I did it. It was something with the audio channels inside the emulation configuration but can't figure out where :( Might have the problem in the near future :(

LouisCypher93 · 2023-02-10T06:01:34Z

Thanks à lot for your answer. I have found the solution in puae retroarch audio settings. The first item. Have à good day

Lolomotu · 2023-03-02T19:18:59Z

Where did you go to change the puae settings?

Lolomotu · 2023-03-03T10:35:44Z

Hi What setting are you changing?

MushGuyDS · 2023-03-13T07:02:18Z

Hello, I can confirm that the issue is still present in the stable v36 build. Stereo still works properly through headphones, though.

vangar · 2023-03-14T10:17:37Z

Just installed 36 today and mono audio here too

dmanlfc · 2023-03-16T02:31:48Z

When this issue is closed, then the issue is fixed. Until then we're fully aware of the problem.

joishere · 2023-05-01T07:27:45Z

When this issue is closed, then the issue is fixed. Until then we're fully aware of the problem.

@dmanlfc : Does the team have a clue how to solve the problem?

M1ch3l77 · 2023-05-01T15:31:49Z

On the last batocera BETA, on steam deck, the Audio problem is fixed but I don't know what have they changed.

joishere · 2023-05-04T21:30:16Z

On the last batocera BETA, on steam deck, the Audio problem is fixed but I don't know what have they changed.

Thanks for the information, good news!
Indeed it works, thanks to the Batocera team.
I close the ticket.

joishere closed this as completed May 4, 2023

joishere mentioned this issue Mar 24, 2024

v39 Steam Deck LCD and OLED haven`t stereo sound #11099

Open

Audio problem on Steam Deck #7447

Audio problem on Steam Deck #7447

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