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If this is intentional, I'd suggest putting an explanation in the Not a Supporter field under Direct Giving.
Test case
Steps
Log in to a beestat account with a linked Patreon but no stripe_events
Navigate to the Support beestat page
Try to set up a recurring Direct Giving contribution
Expected
Some message explaining what needs done to enable Direct Giving (e.g. canceling and unlinking Patreon), or a way to enable recurring Direct Giving with Patreon still active.
Going with the former of an explanatory message would probably reduce potential support calls/refund requests - I'm not sure of anyone who'd want to have both recurring payments active at the same time.
(I don't plan to set up both at the same time, I just figured if/when I migrate to direct giving I'd start with Stripe before canceling Patreon.)
Actual
The Direct Giving box says Not a Supporter with no indication of what this means nor a way to become a direct recurring supporter.
Screenshots
Demonstration of the Support beestat page showing no way to add a recurring Direct Giving donation
The text was updated successfully, but these errors were encountered:
With the current layout, it's a little cleaner to require you to cancel one subscription before starting another. That top section with the giving options is repurposed once you're a supporter so you have a way to access whatever benefits there are.
I've had a couple of other questions about how to switch, so I added some helper text to make it more clear what to do.
There's probably a cleaner way to do this whole page but I think this gets the job done for now. Thanks for the feedback!
Issue
The
Support beestat
page does not provide a way to set up recurringDirect Giving
whenPatreon
recurring support is active.This appears to have changed with a recent commit:
Removed Stripe "Manage Support" button unless you have at least one stripe_event
.If this is intentional, I'd suggest putting an explanation in the
Not a Supporter
field underDirect Giving
.Test case
Steps
stripe_event
sSupport beestat
pageDirect Giving
contributionExpected
Some message explaining what needs done to enable Direct Giving (e.g. canceling and unlinking Patreon), or a way to enable recurring Direct Giving with Patreon still active.
Going with the former of an explanatory message would probably reduce potential support calls/refund requests - I'm not sure of anyone who'd want to have both recurring payments active at the same time.
(I don't plan to set up both at the same time, I just figured if/when I migrate to direct giving I'd start with Stripe before canceling Patreon.)
Actual
The
Direct Giving
box saysNot a Supporter
with no indication of what this means nor a way to become a direct recurring supporter.Screenshots
Demonstration of the
Support beestat
page showing no way to add a recurringDirect Giving
donationThe text was updated successfully, but these errors were encountered: