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Sporadically hangs #43

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FireEmerald opened this issue Dec 24, 2015 · 13 comments
Closed

Sporadically hangs #43

FireEmerald opened this issue Dec 24, 2015 · 13 comments
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Bug Issues which are bug reports WaitingResponse Issue which need a response from the submitter

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@FireEmerald
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The SoundSwitch application randomly doesn't respond anymore after the system was started.
In the settings section i enabled the Autostart option so the tool starts on every windows start.

I'm using Version 3.6.5.13463 on Win7 64bit.
2015-12-24 16_27_55-

@Belphemur Belphemur added the WaitingResponse Issue which need a response from the submitter label Dec 25, 2015
@Belphemur
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Does it happen right away ? Or when you're connecting another device ?

@FireEmerald
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It happens immediately after login into windows (the application is in the auto start routine). I normally doesn't dis-/connect any sound device.

Is there any logfile written to any location? Then i could take a look at it, what's the last entry after a hang.

Sound devices:

  • Apowersoft_AudioDevice
  • NVIDIA High Definition Audio
  • Realtek High Definition Audio
  • Sennheiser 3D G4ME1 (headset with external sound card)

The error didn't happen with an earlier version of the application, but i can't tell you which version i had.

@Belphemur
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The logs files are located here:
%appdata%/SoundSwitch/Logs

Please zip this folder and send it to me using my contact form: https://www.aaflalo.me/contact/ (choose send log as category). Or directly put the zip file into the comment.

Can you try this version of SoundSwitch before sending the logs ?
SoundSwitch_v3.6.5.30162_Installer.zip

@FireEmerald
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I sent you the logs - will install v3.6.5.30162 tomorrow and check if the error occures again.

@Belphemur
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Can you tell me if it still happen with the last version ? (3.7.0)

@FireEmerald
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I installed the version 3.7.0, it will take a couple of days until i can tell you if the error doesn't occur any more.

@FireEmerald
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Got the problem again with 3.8.4.28266.

https://mega.nz/#!FUc1nKAL!H_HXBsUip2kZ3Nx4xc_72pC3KYZpb7IT4R_eWavoU8w
(SoundSwitch_3_8_4_28266.zip)

@Belphemur Belphemur added the Bug Issues which are bug reports label Jan 8, 2016
@Belphemur
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It seems to be linked with the hotkeys. I'll see what I can do for this.

@Belphemur Belphemur added the InBeta Issues which are related to a beta or pre-release label Jan 8, 2016
@Belphemur
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Can you take the time to see it with the last Beta version ?
It should be resolved.

(btw you can add zip file directly in Github by drag-dropping them into the comment section).

@FireEmerald
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Installed v3.9.1.14658 - it will take some time to confirm the fix.
About adding a zip file directly to a comment - github tells me always this, if i try to add a .zip file to a comment:
ph57o61 ...

@Belphemur
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Are you using 7zip or Winrar to create your zip ?
You're sure the program in question is creating a zip file with zip compression algorithme ?

@FireEmerald
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I'm using WinRAR - and it should create a .zip file if i tell the program to create such a file.
2016-01-10 00_18_10-archive name and parameters

@FireEmerald
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FireEmerald commented Jan 31, 2016

@Belphemur Seems like this issue is indeed fixed. Didn't got any hang since using v3.9.1.14658.

@Belphemur Belphemur removed the InBeta Issues which are related to a beta or pre-release label Mar 10, 2016
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