WebSocket Connection Error - 1002

[lterlecki]

Describe the bug
After upgrade bbb by apt: bbb-html5:amd64 (1:2.2.0-1114 --> 1:2.2.0-1140), bbb-etherpad:amd64 (1:2.2.0-66 --> 1:2.2.0-69), bbb-web:amd64 (1:2.2.0-150 --> 1:2.2.0-151), bbb-fsesl-akka:amd64 (2.2.0-73 --> 2.2.0-74), bbb-apps-akka:amd64 (2.2.0-97 --> 2.2.0-100), bbb-config:amd64 (1:2.2.0-234 --> 1:2.2.0-236), bbb-webrtc-sfu:amd64 (1:2.2.0-110 --> 1:2.2.0-114) I have problem on any device to connect microphone, I have an 1002 error. I have any problem when I've connect to https://test.bigbluebutton.org or https://test.webrtc.org, everything work's fine.

To Reproduce
No idea.

Expected behavior
Everything works fine?

Actual behavior
Now I can create room, start meeting, show presentation, share screen, but without sound stream.

Screenshots

Desktop (please complete the following information):

• OS: Linux Mint 20.1
• Browser: Firefox 86, Opera 69, Chromium 88

Server (please complete the following information):

• OS: Ubuntu 16.04
• bbb version: 2.2.33
• CPU: 8
• RAM: 16GB

Additional context
bbb-conf --check:
`BigBlueButton Server 2.2.33 (2347)
Kernel version: 4.4.0-203-generic
Distribution: Ubuntu 16.04.7 LTS (64-bit)
Memory: 16431 MB
CPU cores: 8

/usr/share/bbb-web/WEB-INF/classes/bigbluebutton.properties (bbb-web)
bigbluebutton.web.serverURL: https://bbb.mydomain.pl
defaultGuestPolicy: ALWAYS_ACCEPT
svgImagesRequired: true

/etc/nginx/sites-available/bigbluebutton (nginx)
server_name: bbb.mydomain.pl
port: 80, [::]:80
port: 443 ssl

/opt/freeswitch/etc/freeswitch/vars.xml (FreeSWITCH)
local_ip_v4: 146.XX.Y.ZZZ
external_rtp_ip: 146.XX.Y.ZZZ
external_sip_ip: 146.XX.Y.ZZZ

/opt/freeswitch/etc/freeswitch/sip_profiles/external.xml (FreeSWITCH)
ext-rtp-ip: $${external_rtp_ip}
ext-sip-ip: $${external_sip_ip}
ws-binding: 146.XX.Y.ZZZ:5066
wss-binding: 146.XX.Y.ZZZ:7443

/usr/local/bigbluebutton/core/scripts/bigbluebutton.yml (record and playback)
playback_host: bbb.mydomain.pl
playback_protocol: https
ffmpeg: 4.2.4-1ubuntu0.1bbb1~16.04.1

/etc/bigbluebutton/nginx/sip.nginx (sip.nginx)
proxy_pass: 146.XX.Y.ZZZ
protocol: http

/usr/local/bigbluebutton/bbb-webrtc-sfu/config/default.yml (Kurento SFU)
kurento.ip: 146.XX.Y.ZZZ
kurento.url: ws://127.0.0.1:8888/kurento
kurento.sip_ip: 146.XX.Y.ZZZ
localIpAddress: 146.XX.Y.ZZZ
recordScreenSharing: true
recordWebcams: true
codec_video_main: VP8
codec_video_content: VP8

/usr/share/meteor/bundle/programs/server/assets/app/config/settings.yml (HTML5 client)
build: 1140
kurentoUrl: wss://bbb.mydomain.pl/bbb-webrtc-sfu
enableListenOnly: true
sipjsHackViaWs: true

/usr/share/bbb-web/WEB-INF/classes/spring/turn-stun-servers.xml (STUN Server)
146.XX.Y.ZZZ

Potential problems described below

root@bbb:~#`

I have no idea what's going on, in freeswitch logs I have any error, just notice and debug lines.

[ffdixon]

After upgrade bbb by apt

You need to also run bbb-conf --setip as per the docs. https://docs.bigbluebutton.org/2.2/install.html#upgrading-from-bigbluebutton-22

[lterlecki]

After upgrade bbb by apt

You need to also run bbb-conf --setip as per the docs. https://docs.bigbluebutton.org/2.2/install.html#upgrading-from-bigbluebutton-22

I did it, before setip I had error 1006.

[lrit18]

i have the same mistake too.

after I tried to repair it, I get the message

Warning: You have this server defined for https, but in
etc/bigbluebutton/nginx/sip.nginx
did not find the use of port 7443 in definition for proxy_pass
proxy_pass https://xxx:5066;

when i enter sudo bbb-conf --check

when i change the port from 5066 to 7443 i have the same issue like in
#11552 on my other server

[lrit18]

@lterlecki maybe this works for you:
#8514
after i do that in #8514 and then running bbb-conf --setip mybbb.domain.org it solves my issue.

[lterlecki]

@lterlecki maybe this works for you:
#8514
after i do that in #8514 and then running bbb-conf --setip mybbb.domain.org it solves my issue.

I did it on every upgrade, in this case didn't work.

[mk-hs]

Note: As of BigBlueButton 2.2.29 (and later), you can have nginx proxy incoming WSS connections to WS on port 5066 to work around a bug in FreeSWITCH. If you are using 2.2.29 or later, you can run the following BASH script to implement the workaround.

If you use bbb-install.sh to install/upgrade BigBlueButton, it will automatically apply [the above] changes. If you manually upgrade your BigBlueButton server, you can add the above lines to apply-conf.sh to have the above settings applied by bbb-conf when doing the manually upgrade steps.

https://docs.bigbluebutton.org/2.2/install.html#configure-freeswitch-for-using-ssl

[basisbit]

For support requests, please use the forum / mailing list. This issue tracker here is only for BBB development related issues. Sorry.