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BBB/Greenlight failed to launch room #280

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NonneTrapuE opened this issue Jul 9, 2023 · 4 comments
Open

BBB/Greenlight failed to launch room #280

NonneTrapuE opened this issue Jul 9, 2023 · 4 comments

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@NonneTrapuE
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NonneTrapuE commented Jul 9, 2023

Hi,

I have followed the readme docker procedure but I have a problem when I want to create a room (error message attached).

Everything went correctly during installation.

Problem on user and administrator accounts.
Capture d’écran 2023-07-09 215551

Thanks for your help!

Config : Debian 11, 4Go RAM, 4 CPU cores
Config edit : Debian 11, 8Go RAM, 4 CPU cores

@ffdixon
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ffdixon commented Jul 9, 2023

It looks like GreenLight can't reach the BigBlueButton server. First double-check the values for BIGBLUEBUTTON_ENDPOINT BIGBLUEBUTTON_SECRET in your .env file and make sure they are correct.

You could also use the bbb-install.sh to (temporarily) setup a stand-alone BigBlueButton wth GreenLight installed. This will give you a working reference server to check the settings against your setup.

@NonneTrapuE
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Thank you! I'll give it a try standalone version for checking
The BIGBLUEBUTTON_ENDPOINT and BIGBLUEBUTTON_SECRET variables have not been created.

@mghorbani2357
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I'm trying to launch bbb in local but I faced the same issue.

BIGBLUEBUTTON_ENDPOINT and BIGBLUEBUTTON_SECRET exist in generated docker compose file and they are also available in environment variables.

@GiannisRallis
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I have the same problem here!!

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4 participants