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Reason field missing from 'Close Ticket' arbitration screen #2029

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cbeams opened this issue Dec 2, 2018 · 3 comments
Closed

Reason field missing from 'Close Ticket' arbitration screen #2029

cbeams opened this issue Dec 2, 2018 · 3 comments

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@cbeams
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cbeams commented Dec 2, 2018

In the redesigned UI just merged to master, there is no longer a reason field in the 'Close Ticket' arbitration screen, i.e. the radio button that indicates whether the dispute was due to a bug, a protocol violation, a bank issue, etc.

Was it intentional to leave this out? We hadn't been using it for anything so far, but it was a useful exercise for me to categorize disputes with it anyway. It helped me think about the right course of action. And the data could at least potentially be put to good use in the future.

I don't feel strongly about bringing it back; I just want to know if omitting it was intentional or not.

@ManfredKarrer
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I just added it a bit before. Can u pull and check again?

@ManfredKarrer
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Was not intentional....small bug caused it...

@cbeams
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cbeams commented Dec 3, 2018

Closing as fixed, thanks.

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