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Asymmetrical alerts and support ticket messages when mediator is offline during dispute creation #3730

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julianknutsen opened this issue Dec 3, 2019 · 1 comment

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@julianknutsen
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Description

When the mediator node is down, Bob (the party that did not request mediation) receives a notification that mediation was started, but no ticket is available in his UI.

Version

c2e8806

Steps to reproduce

  1. Start a localnet cluster
  2. Add mediator/refundagent
  3. Take down mediator node
  4. Start dispute from Alice
  5. See that only Alice has ticket information for dispute
  6. Restart Bob
  7. See that Bob receives a notification that a dispute was started, but he is unable to see any information about the dispute through his Support tab

Expected behaviour

Either:

  1. Bob receives no information about the dispute until the mediator restarts

OR

  1. Bob receives all information about the dispute even with the mediator offline

Actual behaviour

Screenshots

Before Bob Restart
mediator_down_bob_doesnt_see_ticket

After Bob restart
mediator_down_bob_sees_alert_but_no_ticket1
mediator_down_bob_sees_alert_but_no_ticket2

Device or machine

Ubuntu 19.10

Additional info

@julianknutsen
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Closing this as NOTABUG. Corner popup was for an existing mediation case (not the current one created while mediator was offline) and apparently they are visible on every restart.

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