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Failed transaction #913

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walfait opened this issue Apr 18, 2021 · 2 comments
Closed

Failed transaction #913

walfait opened this issue Apr 18, 2021 · 2 comments

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@walfait
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walfait commented Apr 18, 2021

The XXXXX part are a random string generated with the command date | shasum | cut -b-6.

Description:
Hello
I am starting this ticket since I have experienced a failed transaction and I used a reimbursement template which remained unnoticed. Please help.

started_at_UTC:
<yyyy-mm-dd hh:mm

github-issue:

Please provide a reference issue number to which this case is related. If there isn't one go ahead and create that issue first.
d5hxylx-e72f3dd6-ac4c-4c13-8a90-000a3c0c827c-162

Bisq version:

Provide the Bisq client version to help developers identify the causing issue.

Hello
Device or machine: mac

Provide the Operating System and Version

SCREENSHOTS HERE
image

Always when possible share screenshots of the error messages. Make sure all private information is covered (like bank accounts, name, etc). Do not upload images where sensitive private data is visible!

solution:

Other notes:

@MwithM
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MwithM commented Apr 19, 2021

From the screenshot, you're the taker and there is no taker fee, so there is nothing to reimburse.
Just use this guide if your funds are still displayed as locked.

@walfait
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walfait commented Apr 19, 2021

Hello, thanks for the reply. The reference issue number is 912. There you can see a reimbursement template used to show a failed transaction.

@leo816 leo816 closed this as completed Aug 23, 2021
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3 participants