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issues with the embedded version of Klecks + iPad. #20

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satopian opened this issue Apr 5, 2022 · 4 comments
Closed

issues with the embedded version of Klecks + iPad. #20

satopian opened this issue Apr 5, 2022 · 4 comments

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@satopian
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satopian commented Apr 5, 2022

A community user has reported an issue with the embedded version of Klecks + iPad.
"submit" it from him iPad, but there was a didn't work.
The the screen "Submit drawing?" Is displayed, and then there is no response.
I tried sending it in a short time without taking time, but it doesn't seem to work.
There is no issues with Windows10 + Chrome.
POTI-board

Board that can be used for testing.

@bitbof
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bitbof commented Apr 5, 2022

Tried on iPadOS 15.3.1, and submitting seems to be working. I'll try updating to 15.4.

@bitbof
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bitbof commented Apr 5, 2022

Also tested on iPadOS 15.4.1. Submitting works. I can not reproduce this bug.

Any information about which iPadOS version your user has?
If this happened a few days ago, and not with the latest version it might have been bug with modals which was fixed.

@satopian
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satopian commented Apr 6, 2022

The iPad of the user with the issues of not send able to post was iPad OS 15.3.1.
After updating Klecks to the latest version, I ask the offending user to try again.

@satopian
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satopian commented Apr 6, 2022

Updating iOS to the latest version had no effect, but when I updated Klecks to the latest version and the user cleared Safari's cache, I was able to post without issue.
It seems that something specific that was being cached was the cause.
From now on, I will ask the user to clear the cache.
Thank you for your support.

@satopian satopian closed this as completed Apr 6, 2022
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